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Description
Customer reviews and feedback play a crucial role in shaping your business and significantly influence the choices made by potential clients. Real Review Response offers a solution to enhance your review quantity while ensuring every review is met with exceptional customer service, effective re-marketing, and optimized SEO strategies. This online reputation management platform is designed to build trust, enhance credibility, and foster growth by facilitating authentic connections with customers, leveraging automation, and enlisting the help of skilled writers and creatives. Users can seamlessly enter emails into the system, or, in many instances, we can integrate with your existing systems to facilitate email communication with your customers. Our talented writers diligently craft responses to each review, emphasizing excellent customer service while promoting additional products and services through strategic SEO practices. The platform is equipped with API connections to leading review sites, allowing for seamless data integration into R3. Once integrated, our carefully selected and trained writers create thoughtful responses that convey empathy, incorporate relevant keywords for SEO enhancement, and identify chances for additional service promotion, ultimately enriching the customer experience. By prioritizing these connections, businesses can not only manage their online reputation but also cultivate a loyal customer base that feels valued and heard.
Description
Reviewshake simplifies the process of generating, managing, marketing, and analyzing reviews by consolidating everything into a single platform. We prioritize making it effortless for your customers to leave feedback by directing them to the exact location where they can submit their reviews, which is crucial as increased convenience often leads to a higher volume of responses. You can easily share a link with customers or through social media to kickstart the review process, allowing them to choose from various sites where you prefer to receive feedback. You can request feedback through personalized emails or SMS, either individually, by uploading a CSV file, or through fully automated systems. This centralized platform enables your team to oversee all reviews efficiently. You will receive real-time notifications for each review, ensuring that you never overlook any feedback. Additionally, you can manage your responses from this single interface, utilizing response templates to streamline communication. With Reviewshake, you can create powerful social proof by showcasing your reviews using embeddable widgets, enhancing your brand's credibility and customer trust. By harnessing these features, your business can cultivate a robust online reputation.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Facebook
No
G2
No
Integrately
No
OpenTable
No
Pabbly Connect
No
R3
Yes
Stackreaction
No
TrustRadius
No
Trustpilot
No
Integrations
Facebook
Yes
G2
Yes
Integrately
Yes
OpenTable
Yes
Pabbly Connect
Yes
R3
No
Stackreaction
Yes
TrustRadius
Yes
Trustpilot
Yes
Pricing Details
$4.99 per month
Free Trial
Yes
Free Version
No
Pricing Details
$39 per month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Real Review Response
Website
realreviewresponse.com
Vendor Details
Company Name
Reviewshake
Founded
2017
Country
United States
Website
www.reviewshake.com
Product Features
Reputation Management
Campaign Management
No
Gamification
No
Response Management
No
Review Generation
No
Review Monitoring
No
Sentiment Analysis
No
Social Media Metrics
No
Social Media Monitoring
No
White Label
No
Review Management
Campaign Management
No
Dashboard
No
Negative Feedback Management
No
Response Management
No
Review Monitoring
No
Review Notification
No
Review Request
No
Sentiment Analysis
No
Social Sharing
No
White Label
No
Product Features
Reputation Management
Campaign Management
No
Gamification
No
Response Management
Yes
Review Generation
Yes
Review Monitoring
Yes
Sentiment Analysis
Yes
Social Media Metrics
Yes
Social Media Monitoring
Yes
White Label
No
Review Management
Campaign Management
No
Dashboard
Yes
Negative Feedback Management
Yes
Response Management
Yes
Review Monitoring
Yes
Review Notification
Yes
Review Request
Yes
Sentiment Analysis
Yes
Social Sharing
Yes
White Label
No
