Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Conduct your business operations from anywhere with a comprehensive platform that encompasses document collaboration, e-signatures, web conferencing, and ID verification. Boost your conversion rates by facilitating agent-assisted, real-time deal closures during the final stages of transactions. Ensure compliance with the standards of in-person meetings by providing essential tools that empower your agents to perform effectively from a distance. Enable your customers to operate autonomously while also having the option to request live video support for document and e-signature collaboration from an agent, ensuring seamless transaction completion. Streamline the execution of intricate business processes by allowing users to participate in various phases, whether in self-service or live interaction modes. Are you prepared to enhance the performance of your entire sales team? Simplify your remote client engagements through the REACH platform. Additionally, increase the value provided to IT departments and various business lines, including Sales, HR, legal, and procurement, as they navigate their unique challenges. By integrating these tools, you can optimize productivity across the board.
Description
Work together with your team and connect with clients seamlessly. Utilize any communication method across various devices, no matter your location. With a unified platform for telephony, PBX, messaging, meetings, and contact center functionalities, you can easily engage with both customers and colleagues. Equip your employees with the necessary tools to enhance their productivity. This single application facilitates customer interactions and team collaboration effortlessly. Agents can work from anywhere while still delivering exceptional service to clients. Streamline your tasks with one comprehensive app for calling, messaging, and virtual meetings, allowing for real-time collaboration without interruptions. Implement intelligent features to communicate your availability effectively to your peers. Maintain strong connections and boost productivity with ease. Enjoy a complete suite of voice communication solutions, including fixed and mobile telephony alongside PBX, all centralized in one location. Regardless of the device or platform used, the calling experience remains consistent whether it’s via cellular, PSTN, or the internet, ensuring smooth and reliable communication. The ability to connect seamlessly enhances both individual and team performance, creating a more efficient working environment.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Deloitte Compliance Suite
Yes
Freshdesk
No
Google Workspace
No
HubSpot CRM
No
HubSpot Customer Platform
No
IntraManager
No
Lime CRM
No
Microsoft 365
No
Microsoft Power BI
No
Microsoft Teams
No
Integrations
Deloitte Compliance Suite
No
Freshdesk
Yes
Google Workspace
Yes
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
IntraManager
Yes
Lime CRM
Yes
Microsoft 365
Yes
Microsoft Power BI
Yes
Microsoft Teams
Yes
Pricing Details
$40 per user per month
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
REACH
Founded
2015
Country
United States
Website
www.reachhq.com/static/index.html
Vendor Details
Company Name
Telavox
Founded
1924
Country
Denmark
Website
telavox.com
Product Features
Content Collaboration
Client Portal
No
Cloud Storage
No
Digital Asset Management
No
Document Creation / Editing
No
Document Management
No
Electronic Signature
No
Feedback Management
No
File Sharing
No
Messaging / Discussion
No
Real-Time / Interactive Editing
No
Roles / Permissions
No
Search
No
Version Control
No
Video / Image Editing
No
Workflow / Approval Process
No
Digital Signature
Audit Trail
No
Authentication
No
Auto Reminders
No
Customizable Templates
No
Document Analytics
No
Mobile Signature
No
Multi-Party Signing
No
Progress Tracking
No
Task Progress Tracking
No
Document Collaboration
Access Control / Permissions
No
Autosave
No
Chat / Messaging
No
Cloud Storage
No
Comments / Annotations
No
Edit / Change Tracking
No
Electronic Signature
No
Multiple File Formats
No
Pre-made Templates
No
Search
No
User Tagging
No
Version Control
No
Workflow / Approval Process
No
Document Management
Access Controls
No
Archiving & Retention
No
Collaboration Tools
No
Compliance Tracking
No
Document Archiving
No
Document Assembly
No
Document Capture
No
Document Conversion
No
Document Delivery
No
Document Indexing
No
Document Retention
No
Electronic Signature
No
Email Management
No
File Recovery
No
File Type Conversion
No
Forms Management
No
Full Text Search
No
Offline Access
No
Optical Character Recognition
No
Print Management
No
Version Control
No
Remote Work
Collaboration
No
Credential Management
No
Electronic Signature
No
Employee Monitoring
No
Live Chat
No
Meeting Management
No
Project Management
No
Remote Access
No
Remote Support
No
Screen Sharing
No
Softphone
No
Task Management
No
Time Zone Tracking
No
Video Chat
No
Web Conferencing
No
Video Conferencing
Electronic Hand Raising
No
Mobile Access
No
On-Demand Webcasting
No
Presentation Streaming
No
Presentation Tools
No
Private Chat
No
Real-Time Chat
No
Record & Playback Ability
No
Screen Sharing
No
Two-Way Audio & Video
No
Video Conferencing
No
Whiteboard
No
Web Conferencing
Electronic Hand Raising
No
Mobile Access
No
On-Demand Webcasting
No
Presentation Streaming
No
Presentation Tools
No
Private Chat
No
Real-Time Chat
No
Record & Playback Ability
No
Screen Sharing
No
Two-Way Audio & Video
No
Video Conferencing
No
Whiteboard
No
Product Features
Business Phone Systems
Call Logging
No
Call Monitoring
No
Call Recording
No
Call Routing
No
Employee Directory
No
IVR / Voice Recognition
No
Mobile Access
No
Virtual Call Center
No
Web Conferencing
No
Business VoIP
Call Parking
No
Call Recording
No
Contact Management
No
Encryption
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Unified Communications
No
Voice Quality Enhancement
No
Call Center
Blended Call Center
No
Call Logging
No
Call Recording
No
Call Scripting
No
Campaign Management
No
Database
No
Escalation Management
No
IVR / Voice Recognition
No
Inbound Call Center
No
Manual Dialer
No
Outbound Call Center
No
Predictive Dialer
No
Progressive Dialer
No
Queue Management
No
Real-time Chat
No
Reporting/Analytics
No
Cloud PBX
Call Recording
No
Call Routing
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Virtual Extensions
No
Web Conferencing
No
Meeting
Action Item Tracking
No
Agenda Management
No
Attendee Management
No
Board Meetings
No
Committee Meetings
No
Internal Meetings
No
Invitation Management
No
Legislative Meetings
No
Materials Management
No
Meeting Feedback
No
Meeting Preparation Tools
No
Meeting Room Booking
No
Minutes Management
No
Post-Meeting Tools
No
Scheduling
No
Travel Management
No
Voting Management
No
Telephony
Auto-Dialer
No
Call Center Management
No
Call Monitoring
No
Contact Management
No
IVR / Voice Recognition
No
Inbound Reporting
No
Outbound Reporting
No
Predictive Dialer
No
Telemarketing Management
No
VoIP
No
Voice & Data Integration
No
Video Conferencing
Electronic Hand Raising
No
Mobile Access
No
On-Demand Webcasting
No
Presentation Streaming
No
Presentation Tools
No
Private Chat
No
Real-Time Chat
No
Record & Playback Ability
No
Screen Sharing
No
Two-Way Audio & Video
No
Video Conferencing
No
Whiteboard
No
Web Conferencing
Electronic Hand Raising
No
Mobile Access
No
On-Demand Webcasting
No
Presentation Streaming
No
Presentation Tools
No
Private Chat
No
Real-Time Chat
No
Record & Playback Ability
No
Screen Sharing
No
Two-Way Audio & Video
No
Video Conferencing
No
Whiteboard
No