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Description

Enhance your website or prototypes by gathering video feedback directly from your customers. Utilize prompts displayed as text bubbles to instruct users on the tasks to complete—no coding necessary! Simply provide your testers with a unique link, and our system will identify them while capturing their video responses for playback in our application. By acting on the insights gained from this user feedback, you can boost conversion rates, improve user retention, and elevate customer satisfaction. Experience the process as you observe and listen to users interacting with your product, allowing you to pinpoint where they encounter issues and understand their perceptions. Effortlessly gain the insights you need, with the ability to guide your customers through feedback sessions using predefined prompts. Enjoy convenient access to all your recorded videos for quick reviews, and easily navigate to specific tasks of interest to share valuable data with your team. It’s all about harnessing user feedback to inform your product development and marketing strategies effectively. Moreover, this approach not only streamlines the feedback collection process but also empowers you to create a more user-centric experience.

Description

WEVO is a customer experience platform which provides the most accurate and fast insight to optimize digital experiences. WEVO's human-augmented AI model enables organizations to test both live websites and concept designs without the need for live traffic. WEVO does all the heavy lifting and pinpoints the UX, design, and content that are most effective for target visitors. WEVO analyzes industry benchmarks and provides actionable recommendations from experts analysts to uncover WHY customers aren't engaging. Leading companies such as GoTo, Intuit, and P&G use WEVO insight to better understand customers and reduce risk when launching new campaigns or products.