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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

RatingFlow is an innovative tool designed for review management that assists local businesses in garnering more 5-star Google reviews while keeping unfavorable feedback confidential. Rather than directing every customer to your Google listing and leaving the outcome to chance, RatingFlow employs a smart rating threshold that channels satisfied customers (those giving 4-5 stars) directly to Google, while discreetly guiding dissatisfied customers (1-3 stars) to a private feedback form that you oversee. As a result, your public ratings improve, and potential negative reviews that could harm your reputation are sent to your inbox instead, allowing you the opportunity to address and resolve those concerns. This setup is user-friendly for business owners who may not have technical expertise; in just a single click, you can connect your Google Business Profile, establish your rating threshold, and personalize the funnel with your own branding elements such as logos and colors, getting you up and running in as little as five minutes. By streamlining the feedback process, RatingFlow empowers businesses to enhance their online presence effectively.

Description

Word of Tour is a comprehensive review-management tool designed specifically for operators in the tour and activity industry. This software streamlines the process of gathering and overseeing reviews from platforms like Google, Tripadvisor, GetYourGuide, and Viator. Users can design custom, printable QR cards tailored to specific tours, allowing guests to select their preferred review site, while guide codes enable tracking of scans and review interactions. The shared inbox feature compiles review notifications and highlights urgent matters, with suggested responses created in the guest's native language for staff to assess and publish. Additionally, operators receive notifications for reviews that receive three stars or less, as well as alerts for comments related to safety issues or refund requests. Monthly analytics reports provide insights into review activity, including the total number of reviews by platform, average ratings, response times, QR code scans, and an estimated range of bookings. This tool empowers operators to enhance their reputation and improve guest experiences through effective review management.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

No images available

Integrations

Google Business Profile Yes 

Integrations

Google Business Profile No 

Pricing Details

$97/month
Free Trial Yes 
Free Version No 

Pricing Details

$49/month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

RatingFlow

Country

United States

Website

ratingflow.co

Vendor Details

Company Name

Word of Tour

Founded

2026

Website

wordoftour.com

Product Features

Review Management

Campaign Management No 
Dashboard No 
Negative Feedback Management No 
Response Management No 
Review Monitoring No 
Review Notification No 
Review Request No 
Sentiment Analysis No 
Social Sharing No 
White Label No 

Product Features

Review Management

Campaign Management No 
Dashboard No 
Negative Feedback Management No 
Response Management No 
Review Monitoring No 
Review Notification No 
Review Request No 
Sentiment Analysis No 
Social Sharing No 
White Label No 

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