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Average Ratings 0 Ratings
Description
RatingFlow is an innovative tool designed for review management that assists local businesses in garnering more 5-star Google reviews while keeping unfavorable feedback confidential. Rather than directing every customer to your Google listing and leaving the outcome to chance, RatingFlow employs a smart rating threshold that channels satisfied customers (those giving 4-5 stars) directly to Google, while discreetly guiding dissatisfied customers (1-3 stars) to a private feedback form that you oversee.
As a result, your public ratings improve, and potential negative reviews that could harm your reputation are sent to your inbox instead, allowing you the opportunity to address and resolve those concerns. This setup is user-friendly for business owners who may not have technical expertise; in just a single click, you can connect your Google Business Profile, establish your rating threshold, and personalize the funnel with your own branding elements such as logos and colors, getting you up and running in as little as five minutes. By streamlining the feedback process, RatingFlow empowers businesses to enhance their online presence effectively.
Description
Word of Tour is a comprehensive review-management tool designed specifically for operators in the tour and activity industry. This software streamlines the process of gathering and overseeing reviews from platforms like Google, Tripadvisor, GetYourGuide, and Viator. Users can design custom, printable QR cards tailored to specific tours, allowing guests to select their preferred review site, while guide codes enable tracking of scans and review interactions. The shared inbox feature compiles review notifications and highlights urgent matters, with suggested responses created in the guest's native language for staff to assess and publish. Additionally, operators receive notifications for reviews that receive three stars or less, as well as alerts for comments related to safety issues or refund requests. Monthly analytics reports provide insights into review activity, including the total number of reviews by platform, average ratings, response times, QR code scans, and an estimated range of bookings. This tool empowers operators to enhance their reputation and improve guest experiences through effective review management.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Screenshots View All
No images available
Integrations
Google Business Profile
No
Pricing Details
$97/month
Free Trial
Yes
Free Version
No
Pricing Details
$49/month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
RatingFlow
Country
United States
Website
ratingflow.co
Vendor Details
Company Name
Word of Tour
Founded
2026
Website
wordoftour.com
Product Features
Review Management
Campaign Management
No
Dashboard
No
Negative Feedback Management
No
Response Management
No
Review Monitoring
No
Review Notification
No
Review Request
No
Sentiment Analysis
No
Social Sharing
No
White Label
No
Product Features
Review Management
Campaign Management
No
Dashboard
No
Negative Feedback Management
No
Response Management
No
Review Monitoring
No
Review Notification
No
Review Request
No
Sentiment Analysis
No
Social Sharing
No
White Label
No