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Description

Integrate your customer's interactions across various platforms and channels to ensure a personalized experience regardless of the point of contact. By utilizing Raptor’s Merchandising Center, you can transform your recommendation modules into valuable advertising spaces on your selected channels. This strategy allows you to enhance visibility for specific products, strategically placing them within the customer’s view to merge relevance with promotion. Moreover, you can offer real-time personalized product suggestions that contribute to a distinctive shopping experience. As a result, this approach can lead to an increase in basket size, order value, revenue per visit, and an overall enhancement of the customer experience. Additionally, sending highly personalized emails featuring product recommendations tailored to each individual can further strengthen customer engagement and loyalty.

Description

Releva stands out as a premier customer data platform tailored for both B2B and B2C eCommerce. It integrates a robust engine for forecasting product demand and cash flow with an advanced positioning and recommendations system designed for omnichannel environments, facilitating over double the growth year-on-year. In today's climate, where customers are increasingly aware of how their personal data is collected and utilized, Releva adopts a data-centric strategy that automates growth and boosts revenue. By allowing customers to share their data exclusively with brands they trust, businesses can provide distinctive personalized experiences and product offerings across all channels. The platform enables the storage and analysis of eCommerce customer data based on events, allowing for the prediction of intent and tailored product recommendations that resonate with visitors. At the core of the system, artificial intelligence drives industry-leading personalization and recommendations at every stage of the customer journey, ensuring a seamless and engaging experience. As a result, companies can foster deeper relationships with their customers while maximizing the potential of their data.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Magento Yes 
WooCommerce Yes 
Acoustic Campaign Yes 
Agillic Yes 
Apsis One Yes 
Bannerflow Yes 
BigCommerce Yes 
Campaign Monitor Yes 
Drupal Yes 
IBM Watson Yes 
Klaviyo Yes 
Microsoft Dynamics 365 Yes 
Salesforce Yes 
Shopify Yes 
Sleeknote Yes 
Umbraco Yes 
VTEX Yes 
Zuuvi Yes 
commercetools Yes 

Integrations

Magento Yes 
WooCommerce Yes 
Acoustic Campaign No 
Agillic No 
Apsis One No 
Bannerflow No 
BigCommerce No 
Campaign Monitor No 
Drupal No 
IBM Watson No 
Klaviyo No 
Microsoft Dynamics 365 No 
Salesforce No 
Shopify No 
Sleeknote No 
Umbraco No 
VTEX No 
Zuuvi No 
commercetools No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Raptor Services

Founded

2013

Country

Denmark

Website

www.raptorservices.com

Vendor Details

Company Name

Releva

Founded

2019

Country

Bulgaria

Website

releva.ai/

Product Features

Customer Data Platforms (CDP)

Behavioral Analytics No 
Campaign Management No 
Customer Profiles No 
Customer Segmentation No 
Data Integration No 
Data Matching No 
GDPR Compliance No 
Personalization No 
Predictive Modeling No 

eCommerce Personalization

A/B Testing No 
Abandoned Cart Email No 
Dynamic Pricing No 
Offers & Discounts Notifications No 
Personalized Site Navigation No 
Product Recommendations No 
Reporting / Analytics No 
Social Insights No 

Personalization

A/B Testing No 
Abandoned Cart Saver No 
Account Based Marketing No 
Behavioral Targeting No 
Campaign Segmentation No 
Content Analytics No 
Contextual Targeting No 
Customer Profiles No 
Experience Management No 
Recommendation Engine No 
Website Personalization No 

Product Features

Customer Data Platforms (CDP)

Behavioral Analytics No 
Campaign Management No 
Customer Profiles No 
Customer Segmentation No 
Data Integration No 
Data Matching No 
GDPR Compliance No 
Personalization No 
Predictive Modeling No 

Demand Planning

Capacity Planning No 
Data Visualization No 
Historical Reporting No 
Inventory Optimization No 
Planned vs Actual Tracking No 
Product Introduction Planning No 
Promotions Management No 
Replenishment Management No 
Sales Forecasting No 
Supply Forecasting No 

eCommerce Marketing

AB Testing No 
Abandoned Cart Email No 
Analytics / ROI Tracking No 
Customer Data Profiles No 
Dynamic Content No 
Email Marketing No 
Email Personalization No 
Facebook Ads No 
Google Ads No 
Product Recommendations No 
Push Notifications No 
Retargeting No 
SMS Marketing No 
Search Marketing No 
Segmentation No 
Signup Forms & Popups No 
Social Marketing No 
Triggered Emails No 
Website Visitor Tracking No 

eCommerce Personalization

A/B Testing No 
Abandoned Cart Email No 
Dynamic Pricing No 
Offers & Discounts Notifications No 
Personalized Site Navigation No 
Product Recommendations No 
Reporting / Analytics No 
Social Insights No 

Alternatives