Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Begin by choosing your pickup and dropoff locations, allowing for multiple stops in your delivery request, each of which can include both pickup and dropoff options. The following step involves entering contact details (name, phone number, email) for each stop to ensure the driver can reach the right person upon arrival. If specific instructions for pickup, dropoff, or both are needed, you can include those in the driver's instructions. Additionally, you can set the pickup time for immediate service or schedule it for a future date and time. Our professional delivery partners keep you informed about the status of your delivery at all times, providing up-to-the-minute estimated arrival times. We gather photos, names, and signatures of individuals handling the package for added accountability. You have direct access to your courier throughout the process, ensuring full transparency and complete security for your delivery experience. With our service, you can trust that your package is in safe hands and will reach its destination smoothly.
Description
Spoke Dispatch is a sophisticated platform designed for planning delivery routes and managing dispatch operations, enabling businesses to enhance their delivery efficiency by generating optimal routes automatically from a starting point and a list of destinations, thereby allowing drivers to maximize their deliveries with minimal driving. Once the routes are established, users receive updated estimated arrival times for each stop that change dynamically as deliveries progress, and they have the ability to re-optimize remaining stops to navigate around traffic and adhere to delivery schedules, all while being able to view specific details related to each stop, including special instructions, access codes, and recipient information. The platform excels in facilitating real-time route management and adjustments, enabling teams to fine-tune their plans on the go, mitigate unnecessary detours, and significantly reduce the time spent on daily routes. Additionally, it seamlessly integrates with popular navigation applications, providing drivers with turn-by-turn directions directly through the mobile interface. Both drivers and dispatchers can efficiently collaborate from a unified dashboard, which allows for route assignments, progress tracking, and other essential operational tasks, fostering a more organized and productive delivery process. This comprehensive approach not only streamlines logistics but also enhances communication among team members, ensuring that everyone is aligned and informed throughout the delivery cycle.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Google Maps
No
Shopify
No
Spoke Route Planner
No
Zapier
No
Integrations
Google Maps
Yes
Shopify
Yes
Spoke Route Planner
Yes
Zapier
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Rapidus
Founded
2014
Country
United States
Website
delivery.rapidus.com
Vendor Details
Company Name
Spoke
Country
United Kingdom
Website
spoke.com/dispatch
Product Features
Product Features
Courier
Barcode Support
No
Billing & Invoicing
No
Compensation Management
No
Customer Database
No
Dispatch Management
No
Job Assignment Management
No
Label Printing
No
Order Entry
No
Routing
No
Scheduling
No
Delivery Management
Customer Portal
No
Dispatch Management
No
Driver ETA
No
Driver Management
No
For Courier Services
No
For Freight
No
For Restaurants
No
Order Tracking
No
Routing
No
Scheduling
No
Signature Capture
No
Surveys & Feedback
No
Transportation Dispatch
Billing & Invoicing
No
Computer Aided Dispatch
No
Customer Database
No
Emergency Dispatch
No
Fuel Management
No
Mileage Tracking
No
Order Management
No
Routing
No
Scheduling
No
Vehicle Tracking
No