Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Rapidr allows you to incorporate customer feedback into product development.
Analyze, collect, and organize feedback from different sources.
Prioritize to determine which feedback has the greatest business impact.
Close the feedback loop by notifying customers, creating a Roadmap, and/or a built-in Changelog.
Rapidr is a unified customer feedback system that gives you all the tools you need to listen, analyze, and close the feedback loop.
Description
Customer experience (CX) is paramount in today’s market. Addressing it effectively in a digital-first landscape presents a dual challenge: transitioning from merely enhancing operational efficiency to achieving substantial business results, and strategically investing in digital CX initiatives to optimize their effectiveness. For over thirty years, we have partnered with global brands to unlock the potential of outstanding customer experiences. Our expertise extends to crafting CX strategies that align seamlessly with your goals and implementing customer journeys that leverage digital insights. This comprehensive methodology yields tangible results, as we combine talented individuals with tailored industry practices and cutting-edge technologies. Our solutions are designed to foster strategic business transformations, empowering you to distinguish your brand and establish a competitive edge across three essential pillars. In doing so, we not only enhance customer satisfaction but also drive long-term loyalty and brand advocacy.
API Access
Has API
No
API Access
Has API
No
Integrations
Facebook
No
Facebook Messenger
No
Instagram
No
TikTok
No
WhatsApp
No
X (Twitter)
No
Integrations
Facebook
Yes
Facebook Messenger
Yes
Instagram
Yes
TikTok
Yes
WhatsApp
Yes
X (Twitter)
Yes
Pricing Details
$19/month
14-day free trial. No credit card required.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Rapidr
Founded
2020
Country
United States
Website
rapidr.io
Vendor Details
Company Name
ResultsCX
Country
United States
Website
resultscx.com
Product Features
Customer Feedback
Alerts / Notifications
Yes
Behavior Analytics
No
Bug Reports
Yes
Community Feedback Tools
Yes
Live Chat
Yes
Negative Feedback Management
Yes
Net Promoter Score (NPS)
No
Screenshot / Screen Capture
Yes
Surveys
No
User Testing Tools
Yes
Video Feedback
No
Visual Feedback Tools
Yes
Voice of the Customer (VoC)
Yes
Website Feedback
Yes
Product Features
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No
Customer Feedback
Alerts / Notifications
No
Behavior Analytics
No
Bug Reports
No
Community Feedback Tools
No
Live Chat
No
Negative Feedback Management
No
Net Promoter Score (NPS)
No
Screenshot / Screen Capture
No
Surveys
No
User Testing Tools
No
Video Feedback
No
Visual Feedback Tools
No
Voice of the Customer (VoC)
No
Website Feedback
No