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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Access all essential customer information in one centralized location, encompassing order history, business modifications, and relationship growth. Enhanced data accessibility fosters improved decision-making throughout your organization, impacting everything from supply chain management to sales funnels. Say goodbye to tedious manual data input, inaccuracies, and redundant entries. Experience enhanced customer service through unified data for both in-house and remote teams, even during outages. Select the ideal solution tailored to your business needs, ranging from straightforward options to fully customizable systems. Our user-friendly data integration tools provide comprehensive ongoing support. Rapidi Replicator delivers on-demand SaaS data replication solutions, allowing for smooth synchronization across various Microsoft databases. Our budget-friendly solutions are easy to implement and utilize, ensuring your teams can safely access accurate, up-to-date data, even in low bandwidth scenarios or during downtime, thus enhancing overall operational efficiency. This streamlined approach not only simplifies your workflow but also empowers teams to make informed decisions quickly.

Description

Effortlessly transmit case details from Microsoft Dynamics CRM (on-premises) and Dynamics 365 (CRM Online) to Azure DevOps Server, previously known as Microsoft’s Team Foundation Server or TFS 2013-2019. A typical use case involves escalating bugs or issues that necessitate developer intervention to resolve. Users can search within TFS, associate cases with existing work items, or directly "send cases" to TFS, resulting in the automatic creation of new work items. After the development team finalizes their tasks, CRM cases are updated to reflect important TFS work item information, along with notifications for CRM updates. It's important to note that not every case pertains to a bug; some require escalation for development solutions. You can also establish two-way links between cases and TFS work items. Additionally, new TFS work items can be automatically generated based on specific case field values and assigned to the appropriate projects. This integration supports all templates and various work item types, ensuring comprehensive functionality across the board. By streamlining this communication, teams can enhance their efficiency and responsiveness to issues that arise.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Gemini Testing
Pester
PitchBook
Qualitia
Revenera SCA

Integrations

Gemini Testing
Pester
PitchBook
Qualitia
Revenera SCA

Pricing Details

$400.00/month
Free Trial
Free Version

Pricing Details

$100 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

RapidiOnline

Founded

1997

Country

Denmark

Website

www.rapidionline.com

Vendor Details

Company Name

Quantum Whisper

Founded

2006

Country

Canada

Website

www.quantumwhisper.com

Product Features

Integration

Dashboard
ETL - Extract / Transform / Load
Metadata Management
Multiple Data Sources
Web Services

Product Features

Integration

Dashboard
ETL - Extract / Transform / Load
Metadata Management
Multiple Data Sources
Web Services

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