Average Ratings 12 Ratings

Total
ease
features
design
support

Average Ratings 1 Rating

Total
ease
features
design
support

Description

Rannko provides an efficient and straightforward Review & Reputation software designed to enhance customer experience by managing reviews, online listings, and overall reputation in the most impactful areas. Our Aim By recognizing the intricate ways in which reviews and precise online details influence businesses, we strive to support the improvement of businesses through a comprehensive yet user-friendly suite of review and reputation tools. This approach allows you to attract new customers while cultivating the positive reputation you deserve. Why are additional reviews essential for businesses? Companies with a higher volume of reviews typically achieve better rankings in search results, and those boasting an average rating of 4.5 stars or higher enjoy even greater visibility. Furthermore, platforms like Google monitor your online reputation through metrics related to customer interactions, such as your response rates or how promptly you address inquiries on Google My Business. With Rannko, you can significantly enhance your reputation and stand out in the competitive market!

Description

Customers can be turned into marketing machines. Get more 5-star reviews, be found in local searches, get more customers, and engage customers. Transform your emails and texts into reliable reviews. Improve customer service by learning how customers feel. New reviews can lead to higher search rankings and more customers coming to your door. Customers will become raving fans. Chat with them, solicit feedback and get reviews in one place. Swell is the top platform for local business growth.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Facebook Yes 
Bing Custom Search Yes 
ConsumerAffairs Yes 
DentiMax No 
Hemi No 
Judge.me No 
Kasper No 
Lyftrondata No 
Modento No 
Pandium No 
QFloors No 
Recharge No 
Remarkety No 
Rent.com Yes 
Stamped No 
TireShop Yes 
Verizon Small Business Essentials Yes 
Wufoo No 
Yelp Yes 
fastn No 

Integrations

Facebook Yes 
Bing Custom Search No 
ConsumerAffairs No 
DentiMax Yes 
Hemi Yes 
Judge.me Yes 
Kasper Yes 
Lyftrondata Yes 
Modento Yes 
Pandium Yes 
QFloors Yes 
Recharge Yes 
Remarkety Yes 
Rent.com No 
Stamped Yes 
TireShop No 
Verizon Small Business Essentials No 
Wufoo Yes 
Yelp No 
fastn Yes 

Pricing Details

$49 / month
Review Manager: $49
PowerSync: $49
Social: $29
Pro Deluxe (all): $99
Free Trial Yes 
Free Version No 

Pricing Details

No Start Up Fees.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Rannko

Founded

2017

Country

United States

Website

rannko.com

Vendor Details

Company Name

Swell CX

Founded

2016

Country

United States

Website

www.swellcx.com

Product Features

Reputation Management

Campaign Management Yes 
Gamification Yes 
Response Management Yes 
Review Generation Yes 
Review Monitoring Yes 
Sentiment Analysis Yes 
Social Media Metrics Yes 
Social Media Monitoring Yes 
White Label No 

Review Management

Campaign Management Yes 
Dashboard Yes 
Negative Feedback Management Yes 
Response Management Yes 
Review Monitoring Yes 
Review Notification Yes 
Review Request Yes 
Sentiment Analysis Yes 
Social Sharing Yes 
White Label No 

Product Features

Customer Experience

Action Management Yes 
Analytics Yes 
Customer Segmentation No 
Dashboard Yes 
Feedback Management Yes 
Knowledge Management No 
Multi-Channel Collection Yes 
Sentiment Analysis Yes 
Survey Management Yes 
Text Analysis No 
Trend Analysis Yes 

Customer Satisfaction

360 Degree Feedback Yes 
Analytics Yes 
Call Reporting No 
Complaint Monitoring No 
Feedback Collection Yes 
Survey Management Yes 

Reputation Management

Campaign Management Yes 
Gamification Yes 
Response Management No 
Review Generation Yes 
Review Monitoring Yes 
Sentiment Analysis No 
Social Media Metrics Yes 
Social Media Monitoring Yes 
White Label No 

Review Management

Campaign Management Yes 
Dashboard Yes 
Negative Feedback Management Yes 
Response Management Yes 
Review Monitoring Yes 
Review Notification Yes 
Review Request Yes 
Sentiment Analysis Yes 
Social Sharing No 
White Label No 

Alternatives

Alternatives

ReputationDefender Reviews

ReputationDefender

Gen Digital