Average Ratings 12 Ratings
Average Ratings 0 Ratings
Description
Rannkly, an AI-driven software, can manage and improve the online reputation and social media platforms for a business from a single dashboard. It allows you to monitor, respond, and generate ratings and reviews for your business in order to build your brand. It automates the response process using time-saving technology. You can also schedule and publish social posts to all platforms with one click. All these features are combined with the all-in-one QR Code which allows both customer and organization to interact with each other using better technological tools. Customer can easily check out the services of the organization. Organization can also collect and organize customer data effectively. Customers can view the menus, offers, and coupons of the company. Organizations can manage their customer database with a single scan of WhatsApp. Accept payments via QR code and connect to your organization to increase public engagement
Description
RightResponse AI serves as an advanced platform for managing reviews and reputation specifically tailored to businesses with physical locations, multi-location brands, agencies, and large enterprises. The system utilizes a multi-agent response workflow that breaks down the process into distinct stages, including review comprehension, safety assessment, theme evaluation, selection of approved messaging, planning, composition, and final quality checks. Teams have the flexibility to either automatically publish responses or seek human verification, drawing on a wealth of approved information related to the company, brand, and specific location when necessary. Additionally, the platform facilitates the sending of personalized email and SMS requests for reviews, consolidates and tracks reviews, transforms customer feedback into tailored Voice of Customer insights, evaluates competitor reviews, and monitors rankings on Google Maps. RightResponse AI is equipped to handle multi-location management, offers a Done For You service, provides agency white-label solutions, and supports integrations with platforms like Google Business Profile, Trustpilot, and Zapier, as well as an Open API for further customization. Pricing starts at $10 per location each month, augmented by usage credits, with Core, Pro, and Pro+ plans also available to meet varying business needs. This comprehensive solution empowers businesses to enhance their online presence and reputation management effectively.
API Access
Has API
Yes
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
Google Business Profile
Yes
Agoda
Yes
Facebook
Yes
Google Maps
Yes
Google Play
Yes
Instagram
Yes
LinkedIn
Yes
MakeMyTrip
Yes
Swiggy
Yes
Tripadvisor
Yes
Integrations
Google Business Profile
Yes
Agoda
No
Facebook
No
Google Maps
No
Google Play
No
Instagram
No
LinkedIn
No
MakeMyTrip
No
Swiggy
No
Tripadvisor
No
Pricing Details
$9 per month
There are 3 different plans for pricing:
Basic plan
Premium plan
Enterprise plan
Basic plan
Premium plan
Enterprise plan
Free Trial
No
Free Version
No
Pricing Details
$10/location/month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Rannkly
Founded
2021
Country
India
Website
www.rannkly.com
Vendor Details
Company Name
RightResponse AI, Inc.
Founded
2022
Country
United States
Website
www.rightresponseai.com
Product Features
Customer Feedback
Alerts / Notifications
No
Behavior Analytics
Yes
Bug Reports
No
Community Feedback Tools
Yes
Live Chat
Yes
Negative Feedback Management
No
Net Promoter Score (NPS)
No
Screenshot / Screen Capture
No
Surveys
Yes
User Testing Tools
No
Video Feedback
No
Visual Feedback Tools
No
Voice of the Customer (VoC)
No
Website Feedback
Yes
Customer Satisfaction
360 Degree Feedback
No
Analytics
Yes
Call Reporting
Yes
Complaint Monitoring
No
Feedback Collection
Yes
Survey Management
Yes
Local Marketing
Advertising Management
No
CRM
Yes
Email Marketing
Yes
Feedback Management
Yes
Live Chat
Yes
NAP Management (Name/Address/Phone)
No
Online Listings Management
No
PR Management
No
Reporting / Analytics
Yes
Review Management
Yes
SEO Management
No
Social Media Management
Yes
Store Locator
No
Website Management
No
Reputation Management
Campaign Management
Yes
Gamification
No
Response Management
Yes
Review Generation
Yes
Review Monitoring
Yes
Sentiment Analysis
Yes
Social Media Metrics
Yes
Social Media Monitoring
Yes
White Label
No
Review Management
Campaign Management
Yes
Dashboard
Yes
Negative Feedback Management
Yes
Response Management
Yes
Review Monitoring
Yes
Review Notification
Yes
Review Request
Yes
Sentiment Analysis
Yes
Social Sharing
Yes
White Label
No
Social Media Management
Automated Publishing
Yes
Brand Tracking
Yes
Content Management
Yes
Customer Engagement
Yes
Multi-Account Management
Yes
Multi-User Collaboration
Yes
Post Scheduling
Yes
Reporting/Analytics
Yes
Social Media Monitoring
Yes
Social Media Monitoring
Audience Segmentation
No
Competitive Analysis
No
Configurable Alerts
No
Customer Engagement
Yes
Dashboard
Yes
Impact Scoring
No
Influencer Tracking
No
Reputation Management
No
Sentiment Analysis
Yes
Trend Tracking
No
Product Features
Reputation Management
Campaign Management
No
Gamification
No
Response Management
No
Review Generation
No
Review Monitoring
No
Sentiment Analysis
No
Social Media Metrics
No
Social Media Monitoring
No
White Label
No
Review Management
Campaign Management
No
Dashboard
No
Negative Feedback Management
No
Response Management
No
Review Monitoring
No
Review Notification
No
Review Request
No
Sentiment Analysis
No
Social Sharing
No
White Label
No