Learn More

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 223 Ratings

Total
ease
features
design
support

Description

RangerMSP offers an affordable, on-premise PSA solution tailored specifically for small to mid-sized IT service providers and managed service providers (MSPs). This software simplifies the management of your IT services business, allowing you to work efficiently and securely. With a focus on enhancing customer service, boosting sales, and facilitating growth, RangerMSP stands out for its user-friendly and intuitive interface. Installation is straightforward, enabling you to begin operations in just a few minutes, and it requires minimal training, making it accessible to all users. You will be impressed by how quickly it aids in tracking tasks and managing operations effectively. Since its inception in 2004, RangerMSP has continuously evolved through valuable user feedback, ensuring it meets your specific requirements. Your data remains secure on a server that you control, whether it's on-premise or cloud-based, providing you with the ability to manage security levels and access direct database for external reporting. Additionally, the advanced API allows for seamless integration and customization. The database is open, ensuring that your data is always yours, indefinitely. This commitment to user empowerment and control sets RangerMSP apart in the competitive landscape of IT management tools.

Description

SuperOps is the AI-native unified platform for modern MSPs and internal IT teams. It replaces the typical four-to-six-tool IT operations stack - PSA, RMM, helpdesk, MDM, asset tracking, network monitoring, patch management and IT documentation - with a single, built-as-one platform on a shared data layer. That architectural choice is what makes the rest of the platform work, particularly its agentic AI. Monica AI, SuperOps' intelligence layer, was designed alongside the platform from day one. It triages tickets, surfaces patch and CVE risks, drafts worklogs, suggests knowledge base articles, and increasingly handles fully autonomous workflows for routine work. SuperOps supports Windows, macOS, Linux, iOS, iPadOS and Android, integrates with the IT and MSP ecosystem (Slack, Teams, Azure AD, Okta, QuickBooks, Xero, Bitdefender, SentinelOne and more), and bundles Splashtop and ISL Online remote access free. Transparent pricing, fast deployment, founder-led product investment.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

QuickBooks Online Yes 
Xero Yes 
Guardz No 
Hudu No 
ISL Light Remote Desktop No 
IT Portal Yes 
Konnectify No 
Microsoft 365 Yes 
QuoteWerks Yes 
ScalePad Yes 
ScalePad Lifecycle Manager No 
Simplesat Yes 
Splashtop Remote Access No 
TeamViewer No 

Integrations

QuickBooks Online Yes 
Xero Yes 
Guardz Yes 
Hudu Yes 
ISL Light Remote Desktop Yes 
IT Portal No 
Konnectify Yes 
Microsoft 365 No 
QuoteWerks No 
ScalePad No 
ScalePad Lifecycle Manager Yes 
Simplesat No 
Splashtop Remote Access Yes 
TeamViewer Yes 

Pricing Details

$49.95 per month
Free Trial Yes 
Free Version No 

Pricing Details

$79/tech/month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

RangerMSP

Founded

2004

Country

Israel

Website

www.rangermsp.com

Vendor Details

Company Name

SuperOps

Founded

2020

Country

United States

Website

www.superops.com

Product Features

MSP

Backup Management No 
Billing & Invoicing No 
CRM No 
Dashboard No 
Help Desk No 
Issue Management No 
Live Chat No 
Patch Management No 
Privileged Access Management (PAM) No 
Project Management No 
Remote Access No 
Remote Systems Monitoring No 
Scheduling No 

Professional Services Automation

Billing & Invoicing No 
CRM No 
Client Portal No 
Collaboration Tools No 
Document Management No 
Portfolio Management No 
Project Management No 
Proposal Generation No 
Quote Management No 
Resource Management No 
Time & Expense Tracking No 

Product Features

IT Alerting

Alert Noise Reduction No 
Alert Routing No 
Dynamic Notifications No 
Enriched Incident Context No 
Escalation Policies No 
Incident History Audit No 
Multi-User Alerting No 
Multiple Alert Types No 
On-Call Management No 
Rich HTML Email Notifications No 

IT Asset Management

Asset Tracking Yes 
Audit Management No 
Compliance Management No 
Configuration Management No 
Contract/License Management Yes 
Cost Tracking No 
Depreciation Management No 
IT Service Management Yes 
Inventory Management No 
Maintenance Management No 
Procurement Management No 
Requisition Management No 
Supplier Management No 

IT Management

Capacity Monitoring No 
Compliance Management No 
Event Logs Yes 
Hardware Inventory Yes 
IT Budgeting No 
License Management No 
Patch Management Yes 
Remote Access Yes 
Scheduling Yes 
Software Inventory Yes 
User Activity Monitoring Yes 

IT Project Management

Bug Tracking No 
Issue Management No 
Milestone Tracking No 
Percent-Complete Tracking No 
Portfolio Management No 
Prioritization No 
Product Roadmapping No 
Requirements Management No 
Resource Management No 
Status Tracking No 
Supports Agile No 
Supports Scrum No 
Task Management No 
Testing / QA Management No 
Time & Expense Tracking No 

IT Service

Contract Management No 
IT Asset Management Yes 
Incident Management No 
Knowledge Management No 
Release Management No 
Self Service Portal No 
Service Catalog No 
Service Reporting No 
Ticket Management No 

ITSM

Asset Tracking No 
Availability Management No 
Change Management No 
Configuration Management No 
Contract/License Management No 
Dashboard No 
Incident Management No 
Problem Management No 
Project Management No 
Release & Deployment Management No 
Self Service Portal No 

MSP

Backup Management Yes 
Billing & Invoicing Yes 
CRM No 
Dashboard Yes 
Help Desk Yes 
Issue Management Yes 
Live Chat No 
Patch Management Yes 
Privileged Access Management (PAM) No 
Project Management Yes 
Remote Access Yes 
Remote Systems Monitoring Yes 
Scheduling Yes 

Network Monitoring

Bandwidth Monitoring No 
Baseline Manager No 
Diagnostic Tools No 
IP Address Monitoring No 
Internet Usage Monitoring No 
Real Time Analytics No 
Resource Management No 
SLA Monitoring No 
Server Monitoring No 
Uptime Monitoring No 
Web Traffic Reporting No 

Patch Management

Alerts/Notifications Yes 
Automatic Approval Yes 
Automatic Patch Deployment Yes 
Automatic Scans Yes 
Compliance Management No 
Custom Patches No 
Dashboard Yes 
Network Wide Management No 
Patch Prioritization Yes 
Patch Testing No 
Remote Access/Control Yes 
Vulnerability Scanning No 

Policy Management

Approval Process Control No 
Attestation No 
Audit Trails No 
Policy Creation No 
Policy Library No 
Policy Metadata Management No 
Policy Training No 
Reporting / Analytics No 
Version Control No 
Workflow Management No 

Professional Services Automation

Billing & Invoicing Yes 
CRM No 
Client Portal Yes 
Collaboration Tools No 
Document Management Yes 
Portfolio Management No 
Project Management Yes 
Proposal Generation Yes 
Quote Management No 
Resource Management No 
Time & Expense Tracking Yes 

Remote Desktop

Chat No 
Cross-Platform Access No 
File Transfer No 
Group View No 
Mobile Device Access No 
Multi Monitor Support No 
Record Remote Sessions No 
Remote Print No 
Remote Wake No 
User Management No 

RMM

Deployment Management Yes 
For MSPs Yes 
IT Asset Management Yes 
Mobile Access Yes 
Network Monitoring No 
Patch Management Yes 
Real-time Alerts Yes 
Remediation Management Yes 

Service Desk

CMDB No 
Change Management No 
IT Asset Management Yes 
Incident Management No 
Knowledge Base No 
Mobile Access No 
Procurement Management No 
Remote Control No 
SLA Management No 
Self Service Portal No 

System Monitoring

Alerts / Notifications No 
Antivirus Management No 
Data Backup / Recovery No 
Device Monitoring No 
Inventory Management No 
Patch Management No 
Policy-based Automation No 
Remote Monitoring Yes 
Reporting / Analytics No 
Risk Analysis No 
Server Monitoring No 
Service Configuration Management No 

Alternatives

ConnectWise PSA Reviews

ConnectWise PSA

ConnectWise