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features
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support

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Description

Elevate your logistics operations with a premier solution designed around a comprehensive network of fulfillment centers across the nation. To enhance shipping efficiency and cut costs, we offer a complimentary shipping analysis that helps pinpoint the most effective fulfillment strategy. Supported by Rakuten Inc., our established reputation ensures clients experience reliability and confidence in our services. To meet the evolving expectations of today’s online shoppers, collaborate with a specialist in ecommerce fulfillment services and logistics. Rakuten Logistics stands out as an ecommerce fulfillment partner equipped with the necessary resources to foster a thriving online business. Our expanding network of fulfillment centers facilitates the swift movement of shipments through key ports, ensuring timely delivery to customers located in major urban areas. By choosing us, you not only streamline your logistics but also enhance customer satisfaction.

Description

Refund Retriever identifies problems with your shipments, applies for refunds when applicable, and ensures that the credits are reflected in your account, all while saving you time and requiring no initial investment. Furthermore, we offer alerts regarding possible logistics challenges through comprehensive reports and analytics, along with support in shipping and contract discussions. By doing this, we enhance your shipping operations and help lower your shipping costs. Both FedEx and UPS have guarantees for late deliveries, among other criteria that can lead to refunds. Our solutions operate seamlessly within your logistics framework – meticulously auditing your shipping invoices to uncover any discrepancies that entitle you to reimbursement. Without any upfront fees or the need for alterations to your current shipping practices, our service provides a straightforward way for your business to start reclaiming funds whenever eligible. Ultimately, our approach not only safeguards your investments but also empowers your company to optimize its shipping efficiency effectively.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Shopify Yes 
Alluvia Yes 
Amazon Web Services (AWS) Yes 
BigCommerce Yes 
ChannelAdvisor Yes 
Magento Yes 
QuickBooks Commerce Yes 
ReturnPro Yes 
ShipMonk Yes 
ShipStation Yes 
Skimlinks Yes 
Teamstack Yes 
Volusion Yes 
Wabi Yes 
Walmart Yes 
WooCommerce Yes 
eBay Yes 

Integrations

Shopify Yes 
Alluvia No 
Amazon Web Services (AWS) No 
BigCommerce No 
ChannelAdvisor No 
Magento No 
QuickBooks Commerce No 
ReturnPro No 
ShipMonk No 
ShipStation No 
Skimlinks No 
Teamstack No 
Volusion No 
Wabi No 
Walmart No 
WooCommerce No 
eBay No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

Our fee is a percentage of successfully disputed and credited refunds.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Rakuten

Founded

2001

Country

United States

Website

www.rakutensl.com

Vendor Details

Company Name

Refund Retriever

Country

United States

Website

www.refundretriever.com

Product Features

Logistics

3PL No 
Barcoding / RFID No 
CRM No 
Container Tracking No 
Cross Docking No 
Fleet Management No 
Inventory Management No 
Order Management No 
Purchasing No 
Scheduling No 
Shipping Management No 
Transportation Management No 

Order Fulfillment

Choose Shipping Service No 
Global Shipping No 
Inventory Management No 
Multi-Channel Support No 
Order Management No 
Production Logistics No 
Recycling No 
Returns Management No 
Supply Chain Management No 
eCommerce Integration No 

Product Features

Parcel Audit

Auditing & Claim Filing Services No 
Automated Audit No 
Automated Claim Filing Yes 
Carrier Invoice Auditing Yes 
Cost Recovery Reporting Yes 
Data Import No 
Exceptions Management Yes 
Package Analytics Yes 
Predictive Analytics No 
Shipping Monitoring Yes 
Shipping Optimization Yes 
Third Party Management No 

Alternatives

Alternatives