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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

RaiseHand Medical provides a convenient way for patients to initiate their doctor’s appointment through links sent via email or SMS, or directly through their patient portal. Once the visit is initiated, patients are connected with a medical receptionist who assists them in completing necessary forms, after which they are placed in the queue for medical assistants who review their medical history and gather additional details regarding their condition. Transitioning patients between different queues is simplified to a drag-and-drop action with the patient card, enhancing workflow efficiency. Additionally, RaiseHand for Support enables businesses to integrate a contact support button on their websites, allowing customers to instantly connect with a support representative via video call, while also offering the option to share screens for a more effective resolution of issues. This seamless integration of technology into healthcare and customer support exemplifies how digital solutions can streamline communication and enhance service delivery.

Description

SoftLink TeleHealth stands out as an innovative platform that can function independently as a TeleHealth solution or alongside SoftLink’s Panacea HIMS and Imagine RIS-PACS. This technology facilitates video consultations between patients and healthcare professionals, eliminating the necessity for in-person appointments. Before the consultation, the physician can review comprehensive patient records, including charts, vital signs, imaging, and test results. This service is particularly beneficial for individuals living in remote or isolated locations, where public transportation is scarce and hospital visits pose a challenge. Additionally, the TeleHealth platform fosters connections that encourage cross-consultation among specialists, promoting collaborative practices and enhancing patient care. By providing a means for virtual interactions, TeleHealth alleviates the burden of in-person visits, especially for those who may have mobility issues or are unwell. Overall, it represents a significant advancement in the accessibility and delivery of healthcare services.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

RaiseHand

Website

www.raisehand.com

Vendor Details

Company Name

SoftLink International

Country

India

Website

softlinkinternational.com/telehealth-solution/

Product Features

Screen Sharing

Annotations / Drawing Tools No 
Desktop / Browser Sharing No 
Mobile Screen Sharing No 
Presenter Control Management No 
Remote Control No 
Screen Capture No 
Screen Mirroring No 
Screen Recording No 

Telemedicine

Appointment Reminders No 
Appointment Scheduling No 
Chat / Messaging No 
E-Prescribing No 
For Medical Purposes No 
HIPAA Compliant No 
Multi-Provider Practice No 
Online Forms No 
Patient Queue Management No 
Practice Management No 
Remote Treatment Plans No 
Teleradiology No 
Video Conferencing No 

Video Conferencing

Electronic Hand Raising No 
Mobile Access No 
On-Demand Webcasting No 
Presentation Streaming No 
Presentation Tools No 
Private Chat No 
Real-Time Chat No 
Record & Playback Ability No 
Screen Sharing No 
Two-Way Audio & Video No 
Video Conferencing No 
Whiteboard No 

Web Conferencing

Electronic Hand Raising No 
Mobile Access No 
On-Demand Webcasting No 
Presentation Streaming No 
Presentation Tools No 
Private Chat No 
Real-Time Chat No 
Record & Playback Ability No 
Screen Sharing No 
Two-Way Audio & Video No 
Video Conferencing No 
Whiteboard No 

Product Features

Telemedicine

Appointment Reminders No 
Appointment Scheduling No 
Chat / Messaging No 
E-Prescribing No 
For Medical Purposes No 
HIPAA Compliant No 
Multi-Provider Practice No 
Online Forms No 
Patient Queue Management No 
Practice Management No 
Remote Treatment Plans No 
Teleradiology No 
Video Conferencing No 

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