Average Ratings 0 Ratings
Average Ratings 2 Ratings
Description
RaiseHand Medical provides a convenient way for patients to initiate their doctor’s appointment through links sent via email or SMS, or directly through their patient portal. Once the visit is initiated, patients are connected with a medical receptionist who assists them in completing necessary forms, after which they are placed in the queue for medical assistants who review their medical history and gather additional details regarding their condition. Transitioning patients between different queues is simplified to a drag-and-drop action with the patient card, enhancing workflow efficiency. Additionally, RaiseHand for Support enables businesses to integrate a contact support button on their websites, allowing customers to instantly connect with a support representative via video call, while also offering the option to share screens for a more effective resolution of issues. This seamless integration of technology into healthcare and customer support exemplifies how digital solutions can streamline communication and enhance service delivery.
Description
Rimo Health serves as a versatile telehealth and ecommerce platform that supports healthcare brands aiming for direct consumer engagement through a comprehensive solution that encompasses patient acquisition, clinical services, and medication fulfillment. It features a specialized codebase that allows for limitless customization, ensuring a seamless end-to-end patient journey—from personalized online storefronts and intake processes to HIPAA-compliant virtual consultations, provider matching, e-prescribing, pharmacy integration, and convenient door-to-door medication delivery, all securely managed in one environment. Additionally, the platform boasts a dedicated doctor portal and a patient portal that includes both standard and customizable intake forms, along with dashboards for managing subscriptions and treatments. It enhances the user experience with automated provider matching tailored to licensing and specialty, integration of lab ordering and results, as well as analytics and data export functionalities. Furthermore, Rimo Health provides effortless connections to various payment processors and pharmacy networks, ensuring transparency by avoiding hidden fees. This comprehensive functionality makes Rimo Health an invaluable resource for healthcare brands looking to enhance their service delivery and patient interaction.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Slack
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
RaiseHand
Website
www.raisehand.com
Vendor Details
Company Name
Rimo Health
Country
United States
Website
rimohealth.com
Product Features
Screen Sharing
Annotations / Drawing Tools
No
Desktop / Browser Sharing
No
Mobile Screen Sharing
No
Presenter Control Management
No
Remote Control
No
Screen Capture
No
Screen Mirroring
No
Screen Recording
No
Telemedicine
Appointment Reminders
No
Appointment Scheduling
No
Chat / Messaging
No
E-Prescribing
No
For Medical Purposes
No
HIPAA Compliant
No
Multi-Provider Practice
No
Online Forms
No
Patient Queue Management
No
Practice Management
No
Remote Treatment Plans
No
Teleradiology
No
Video Conferencing
No
Video Conferencing
Electronic Hand Raising
No
Mobile Access
No
On-Demand Webcasting
No
Presentation Streaming
No
Presentation Tools
No
Private Chat
No
Real-Time Chat
No
Record & Playback Ability
No
Screen Sharing
No
Two-Way Audio & Video
No
Video Conferencing
No
Whiteboard
No
Web Conferencing
Electronic Hand Raising
No
Mobile Access
No
On-Demand Webcasting
No
Presentation Streaming
No
Presentation Tools
No
Private Chat
No
Real-Time Chat
No
Record & Playback Ability
No
Screen Sharing
No
Two-Way Audio & Video
No
Video Conferencing
No
Whiteboard
No
Product Features
Telemedicine
Appointment Reminders
No
Appointment Scheduling
No
Chat / Messaging
No
E-Prescribing
No
For Medical Purposes
No
HIPAA Compliant
No
Multi-Provider Practice
No
Online Forms
No
Patient Queue Management
No
Practice Management
No
Remote Treatment Plans
No
Teleradiology
No
Video Conferencing
No