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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

RaiseHand Medical provides a convenient way for patients to initiate their doctor’s appointment through links sent via email or SMS, or directly through their patient portal. Once the visit is initiated, patients are connected with a medical receptionist who assists them in completing necessary forms, after which they are placed in the queue for medical assistants who review their medical history and gather additional details regarding their condition. Transitioning patients between different queues is simplified to a drag-and-drop action with the patient card, enhancing workflow efficiency. Additionally, RaiseHand for Support enables businesses to integrate a contact support button on their websites, allowing customers to instantly connect with a support representative via video call, while also offering the option to share screens for a more effective resolution of issues. This seamless integration of technology into healthcare and customer support exemplifies how digital solutions can streamline communication and enhance service delivery.

Description

RepuGen is an all in one reputation and review management software for doctors, medical practices, bigger healthcare organizations and dental practices. A bad reputation can cost you thousands in revenue. 75% of patients won't visit a healthcare provider with a rating below 4 stars. RepuGen conducts a survey to get to know patients' feelings immediately after they have visited, and then directs them towards review sites to share their experiences. You'll be able to better understand your patients, improve service recovery, and build your online reputation all at once. As more people use the internet to find healthcare, their online reputation is increasingly important in determining whether patients call or visit a dental or medical practice. Unhappy patients are the loudest in healthcare. Dissatisfied patients can portray your healthcare practice in a negative light.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AdvancedMD No 
Dentrix No 
DrChrono No 
EagleSoft No 
NextGen Healthcare EHR No 
Veradigm Practice Management No 

Integrations

AdvancedMD Yes 
Dentrix Yes 
DrChrono Yes 
EagleSoft Yes 
NextGen Healthcare EHR Yes 
Veradigm Practice Management Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

We offer a core reputation management plan + 4 different add ons. Start with the Core Plan, and add to it the add ons based on your preferences.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

RaiseHand

Website

www.raisehand.com

Vendor Details

Company Name

RepuGen

Founded

2016

Country

United States

Website

www.repugen.com

Product Features

Screen Sharing

Annotations / Drawing Tools No 
Desktop / Browser Sharing No 
Mobile Screen Sharing No 
Presenter Control Management No 
Remote Control No 
Screen Capture No 
Screen Mirroring No 
Screen Recording No 

Telemedicine

Appointment Reminders No 
Appointment Scheduling No 
Chat / Messaging No 
E-Prescribing No 
For Medical Purposes No 
HIPAA Compliant No 
Multi-Provider Practice No 
Online Forms No 
Patient Queue Management No 
Practice Management No 
Remote Treatment Plans No 
Teleradiology No 
Video Conferencing No 

Video Conferencing

Electronic Hand Raising No 
Mobile Access No 
On-Demand Webcasting No 
Presentation Streaming No 
Presentation Tools No 
Private Chat No 
Real-Time Chat No 
Record & Playback Ability No 
Screen Sharing No 
Two-Way Audio & Video No 
Video Conferencing No 
Whiteboard No 

Web Conferencing

Electronic Hand Raising No 
Mobile Access No 
On-Demand Webcasting No 
Presentation Streaming No 
Presentation Tools No 
Private Chat No 
Real-Time Chat No 
Record & Playback Ability No 
Screen Sharing No 
Two-Way Audio & Video No 
Video Conferencing No 
Whiteboard No 

Product Features

Customer Satisfaction

360 Degree Feedback Yes 
Analytics Yes 
Call Reporting No 
Complaint Monitoring Yes 
Feedback Collection Yes 
Survey Management Yes 

Patient Engagement

Appointment Scheduling Yes 
Care Planning No 
Collaboration No 
Messaging Yes 
Mobile Access No 
Patient Education No 
Patient Portal No 
Personal Health Record No 
Progress Tracking No 
Self Management No 

Reputation Management

Campaign Management Yes 
Gamification No 
Response Management Yes 
Review Generation Yes 
Review Monitoring Yes 
Sentiment Analysis Yes 
Social Media Metrics No 
Social Media Monitoring No 
White Label No 

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