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Description

RagMetrics serves as a robust evaluation and trust platform for conversational GenAI, aimed at measuring the performance of AI chatbots, agents, and RAG systems both prior to and following their deployment. It offers ongoing assessments of AI-generated responses, focusing on factors such as accuracy, relevance, hallucination occurrences, reasoning quality, and the behavior of tools utilized in real interactions. The platform seamlessly integrates with current AI infrastructures, enabling it to monitor live conversations without interrupting the user experience. With features like automated scoring, customizable metrics, and in-depth diagnostics, it clarifies the reasons behind any failures in AI responses and provides solutions for improvement. Users can conduct offline evaluations, A/B testing, and regression testing, while also observing performance trends in real-time through comprehensive dashboards and alerts. RagMetrics is versatile, being both model-agnostic and deployment-agnostic, which allows it to support a variety of language models, retrieval systems, and agent frameworks. This adaptability ensures that teams can rely on RagMetrics to enhance the effectiveness of their conversational AI solutions across diverse environments.

Description

VeriTrooper meticulously assesses evidence throughout various AI workflows, while SitRep conducts thorough audits of source materials to identify contradictions, outdated versions, duplicates, and any gaps present. Scout rigorously tests AI-generated answers against verified sources, ensuring that the question, response, verdict, and evidence are all documented accurately. Watchtower plays a crucial role in overseeing production responses by either capturing data or conducting scheduled tests to maintain quality. This software operates directly on the customer's infrastructure, generating findings that can be reviewed and creating portable evidence packages for ease of access. It is important to note that individuals are responsible for interpreting these findings and determining necessary corrections, as the software itself does not provide certification of compliance. The Evaluation Suite, compatible with Windows, macOS, and Linux, is readily accessible to all who request it, delivered through a manual installation process. Currently, the builds available are pre-release versions. The evaluation period spans 14 days from the initiation of the first genuine audit, allowing for five shared runs with a maximum of 200 evaluated items per run, granting users valuable insights into the software's capabilities and performance.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

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Screenshots View All

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Integrations

No details available.

Integrations

No details available.

Pricing Details

$20/month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

RagMetrics

Founded

2024

Country

United States

Website

ragmetrics.ai/

Vendor Details

Company Name

VeriTrooper

Founded

2026

Website

veritrooper.com

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Product Features

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