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Description
RagMetrics serves as a robust evaluation and trust platform for conversational GenAI, aimed at measuring the performance of AI chatbots, agents, and RAG systems both prior to and following their deployment. It offers ongoing assessments of AI-generated responses, focusing on factors such as accuracy, relevance, hallucination occurrences, reasoning quality, and the behavior of tools utilized in real interactions.
The platform seamlessly integrates with current AI infrastructures, enabling it to monitor live conversations without interrupting the user experience. With features like automated scoring, customizable metrics, and in-depth diagnostics, it clarifies the reasons behind any failures in AI responses and provides solutions for improvement. Users can conduct offline evaluations, A/B testing, and regression testing, while also observing performance trends in real-time through comprehensive dashboards and alerts.
RagMetrics is versatile, being both model-agnostic and deployment-agnostic, which allows it to support a variety of language models, retrieval systems, and agent frameworks. This adaptability ensures that teams can rely on RagMetrics to enhance the effectiveness of their conversational AI solutions across diverse environments.
Description
Scale Evaluation presents an all-encompassing evaluation platform specifically designed for developers of large language models. This innovative platform tackles pressing issues in the field of AI model evaluation, including the limited availability of reliable and high-quality evaluation datasets as well as the inconsistency in model comparisons. By supplying exclusive evaluation sets that span a range of domains and capabilities, Scale guarantees precise model assessments while preventing overfitting. Its intuitive interface allows users to analyze and report on model performance effectively, promoting standardized evaluations that enable genuine comparisons. Furthermore, Scale benefits from a network of skilled human raters who provide trustworthy evaluations, bolstered by clear metrics and robust quality assurance processes. The platform also provides targeted evaluations utilizing customized sets that concentrate on particular model issues, thereby allowing for accurate enhancements through the incorporation of new training data. In this way, Scale Evaluation not only improves model efficacy but also contributes to the overall advancement of AI technology by fostering rigorous evaluation practices.
API Access
Has API
No
API Access
Has API
No
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Integrations
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Integrations
No details available.
Pricing Details
$20/month
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
RagMetrics
Founded
2024
Country
United States
Website
ragmetrics.ai/
Vendor Details
Company Name
Scale
Founded
2016
Country
United States
Website
scale.com/evaluation/model-developers