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support

Description

Raft enhances the capabilities of freight forwarders, enabling them to provide greater value to their clients by automating the entire freight process for enhanced transparency and oversight. Our advanced logistics platform seamlessly integrates with your TMS, facilitating the orchestration, automation, and streamlining of data management, transaction handling, approvals, and workflows throughout the shipment lifecycle, which fosters improved communication and collaboration among all parties involved. By offering a centralized hub, our platform allows both employees and clients to monitor, execute, and share comprehensive shipment information, thereby boosting efficiency across every department. Additionally, you can ensure a top-notch customs experience through the automation of commercial invoices, packing lists, and transport document management. Our platform promotes collaboration among all stakeholders and is fully integrated with your TMS and visibility services, ensuring a cohesive and efficient operational flow. This integration not only enhances service delivery but also positions your organization as a leader in the logistics industry.

Description

TIO serves as an intelligent operating system specifically designed for freight forwarders, seamlessly linking your email inbox with your Transportation Management System (TMS) to manage the coordination process: it interprets incoming shipment emails, associates messages with active jobs, and populates TMS records for your team's approval. TIO efficiently manages each phase of the shipping process, which includes activities such as requesting quotes before booking, authorizing bookings, extracting pre-alerts, staging ISF 10+2, monitoring risks for late freight and detention, dispatching trucks, drafting arrival notices, routing customs documents, matching invoices to rates, and closing lots. Every record created in the TMS receives a thorough review and must be approved by a designated team member prior to TIO making any entries, ensuring that there are no automatic submissions. The system is compatible with platforms such as CargoWise, Magaya, Descartes, GoFreight, and any TMS that supports REST or SOAP APIs, and typically, installation can be completed in less than a week for most freight forwarders. Freight forwarders generally process between 80 to 200 shipments each month, and the manual tasks involved in coordinating between the inbox and TMS—such as reading emails, routing information, re-entering data, and following up—typically take around 8 to 12 minutes for each shipment. By automating these repetitive tasks, TIO significantly reduces the time spent on manual coordination, allowing teams to focus on more strategic activities.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

CargoWise No 
EFT-eCargo No 
GoFreight No 
Magaya CRM No 
eFreight Suite No 

Integrations

CargoWise Yes 
EFT-eCargo Yes 
GoFreight Yes 
Magaya CRM Yes 
eFreight Suite Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

Contact for pricing
Pricing is based on shipment volume and team size.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Raft

Founded

2017

Country

United Kingdom

Website

www.raft.ai/

Vendor Details

Company Name

TIOCORE

Founded

2026

Country

United States

Website

tiocore.com

Product Features

Freight

3PL No 
Barcoding / RFID No 
Billing & Invoicing No 
Customer Management No 
Customer Portal No 
Import / Export Management No 
International Forwarders No 
LTL Management No 
Local Forwarders No 
Rate Management No 
Shipment Tracking No 
Truckload Management No 
Warehouse Management No 
Waybills No 

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