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Average Ratings 0 Ratings
Description
Engage with your customers through their preferred communication channels. Radiance provides the most affordable rates per message and includes a chatbot for streamlined automated responses. Set off automated notifications triggered by user actions and past purchases. Our AI algorithms can anticipate the optimal timing for sending reorder reminders and suggest upsell opportunities tailored to each individual. You can also launch promotional SMS campaigns as needed, depending on your stock levels. Select from a library of pre-existing messages and assets, or utilize our message editor to craft original content. Businesses that utilize messaging often see higher response rates from customers. By addressing common inquiries promptly, you can enhance customer satisfaction while also conserving resources. Begin the process effortlessly by uploading a customized list of questions and answers unique to your brand. Allow our conversational engine to match inquiries with the most suitable responses for your audience, ensuring a personalized experience. This capability not only streamlines communication but also fosters a stronger connection with your customers.
Description
According to a survey, 68% of users believe that WhatsApp is the most convenient method for engaging with businesses. As your dedicated WhatsApp Business Solution Provider, we are committed to facilitating seamless connections between you and your clients through their preferred app. With WhatsEra, you can utilize list messages to showcase your products and services, eliminating the need to send separate messages for each item; instead, you can simply share a comprehensive list with your customers. Additionally, you can create automated responses and chatbots that utilize buttons and list messages, allowing for swift interactions and answers to customer inquiries. This means you can streamline your communication, saving valuable time by efficiently managing frequent replies and questions. Our platform also enables you to oversee all customer interactions in one place, allowing you to send personalized messages, attachments, and various types of messages, including buttons and lists, to individual clients, enhancing your overall customer service experience. By integrating these tools, you can significantly improve your engagement with customers while maintaining a professional and efficient workflow.
API Access
Has API
No
API Access
Has API
Yes
Integrations
BigCommerce
Yes
Klaviyo
Yes
Salesforce Agentforce Commerce
Yes
Shopify
Yes
Stripe
Yes
WhatsApp
No
Integrations
BigCommerce
No
Klaviyo
No
Salesforce Agentforce Commerce
No
Shopify
No
Stripe
No
WhatsApp
Yes
Pricing Details
$50 per month
Free Trial
Yes
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Radiance Commerce
Country
United States
Website
www.radiancecommerce.com
Vendor Details
Company Name
WhatsEra
Website
whatsera.com
Product Features
eCommerce Marketing
AB Testing
No
Abandoned Cart Email
No
Analytics / ROI Tracking
No
Customer Data Profiles
No
Dynamic Content
No
Email Marketing
No
Email Personalization
No
Facebook Ads
No
Google Ads
No
Product Recommendations
No
Push Notifications
No
Retargeting
No
SMS Marketing
No
Search Marketing
No
Segmentation
No
Signup Forms & Popups
No
Social Marketing
No
Triggered Emails
No
Website Visitor Tracking
No
SMS Marketing
2-Way Messaging
No
Artificial Intelligence
No
Contact Management
No
MMS
No
Mass Texting
No
Message Personalization
No
Mobile Coupons
No
Mobile Keywords
No
Polls / Voting
No
Reporting/Analytics
No
Scheduled Messaging
No
Shortcodes
No
Text-to-Win
No
Product Features
WhatsApp Marketing
API
No
Alerts
No
Autoresponder
No
Bulk Messaging
No
Campaign Management
No
Contact Management
No
Multi-Language Support
No
Reporting / Analytics
No