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Description
Engage with your customers through their preferred communication channels. Radiance provides the most affordable rates per message and includes a chatbot for streamlined automated responses. Set off automated notifications triggered by user actions and past purchases. Our AI algorithms can anticipate the optimal timing for sending reorder reminders and suggest upsell opportunities tailored to each individual. You can also launch promotional SMS campaigns as needed, depending on your stock levels. Select from a library of pre-existing messages and assets, or utilize our message editor to craft original content. Businesses that utilize messaging often see higher response rates from customers. By addressing common inquiries promptly, you can enhance customer satisfaction while also conserving resources. Begin the process effortlessly by uploading a customized list of questions and answers unique to your brand. Allow our conversational engine to match inquiries with the most suitable responses for your audience, ensuring a personalized experience. This capability not only streamlines communication but also fosters a stronger connection with your customers.
Description
Upsella is an innovative SMS upselling solution designed for Shopify that enhances customer lifetime value by utilizing automated campaigns following purchases and engaging customers through AI-driven interactions.
Key Features:
• Post-Purchase Recommendations: Deliver tailored product suggestions after transactions to boost repeat purchases and enhance average order value.
• AI-Powered Sales Assistant: Interacts with customers’ replies, addresses inquiries, manages objections, and steers discussions towards further purchases.
• Automated Campaign Management: Initiates sequences for post-purchase, cart abandonment, browsing abandonment, customer win-back, and signups.
• Dynamic Discount Testing: Automatically evaluates various discount approaches to maximize profitability for each campaign.
Platform Highlights:
• A dedicated toll-free SMS number ensuring compliance with carrier regulations.
• Comprehensive revenue tracking and ROI analysis for every campaign executed.
• Management of two-way conversations for improved customer engagement.
• Ready-to-use upsell templates for quick implementation.
It seamlessly integrates with Shopify's order, customer, and product catalogs, ensuring relevant recommendations are made effortlessly and efficiently. Additionally, this platform is designed to adapt to the unique needs of each business, further enhancing its effectiveness.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Shopify
Yes
BigCommerce
Yes
Klaviyo
Yes
Salesforce Agentforce Commerce
Yes
Stripe
Yes
Integrations
Shopify
Yes
BigCommerce
No
Klaviyo
No
Salesforce Agentforce Commerce
No
Stripe
No
Pricing Details
$50 per month
Free Trial
Yes
Free Version
Yes
Pricing Details
$29/month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Radiance Commerce
Country
United States
Website
www.radiancecommerce.com
Vendor Details
Company Name
Upsella
Founded
2025
Country
United States
Website
upsella.com
Product Features
eCommerce Marketing
AB Testing
No
Abandoned Cart Email
No
Analytics / ROI Tracking
No
Customer Data Profiles
No
Dynamic Content
No
Email Marketing
No
Email Personalization
No
Facebook Ads
No
Google Ads
No
Product Recommendations
No
Push Notifications
No
Retargeting
No
SMS Marketing
No
Search Marketing
No
Segmentation
No
Signup Forms & Popups
No
Social Marketing
No
Triggered Emails
No
Website Visitor Tracking
No
SMS Marketing
2-Way Messaging
No
Artificial Intelligence
No
Contact Management
No
MMS
No
Mass Texting
No
Message Personalization
No
Mobile Coupons
No
Mobile Keywords
No
Polls / Voting
No
Reporting/Analytics
No
Scheduled Messaging
No
Shortcodes
No
Text-to-Win
No
Product Features
SMS Marketing
2-Way Messaging
No
Artificial Intelligence
No
Contact Management
No
MMS
No
Mass Texting
No
Message Personalization
No
Mobile Coupons
No
Mobile Keywords
No
Polls / Voting
No
Reporting/Analytics
No
Scheduled Messaging
No
Shortcodes
No
Text-to-Win
No
