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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

We have created a comprehensive, modular suite of technologies and operational services that facilitates seamless eCommerce solutions for brands and retailers aiming to enhance their profitability through an exceptional customer journey. From managing orders to handling payments, and from fulfillment to customer support, Radial accelerates your entry into the eCommerce landscape more efficiently than any other competitor. Furthermore, we provide sophisticated solutions developed in collaboration with top retailers and brands, pinpointing the factors that distinguish outstanding retailers from the average ones. These tailored solutions are designed to boost both revenue and profit margins in eCommerce operations, eliminating uncertainties about what strategies will enhance profitability. Explore our cohesive fulfillment and last-mile delivery options, which are supported by a robust technological infrastructure that allows for effortless integration, real-time visibility across the order lifecycle, and insightful analytics to empower rapidly growing brands in fostering customer loyalty and satisfaction. Ultimately, our goal is to support businesses in navigating the complexities of the eCommerce world while maximizing their growth potential.

Description

Discover unmatched efficiency in e-commerce with Item’s cutting-edge Order Management System (OMS). Tailored to meet the ever-evolving demands of contemporary enterprises, our OMS serves as a comprehensive platform to oversee catalogs, inventory, orders, and shipping seamlessly in one place. Monitor order statuses, fulfill requests with precision, and ensure uniformity across all sales platforms. Stay informed about your printing tasks with real-time updates, enabling you to handle multiple orders effectively and guarantee prompt processing. This functionality offers immediate insights into each print job's progress, allowing you to enhance your workflow and adhere to delivery timelines. Additionally, generate pickup orders swiftly, complete with detailed information for the shipper, consignee, and products, thus optimizing your logistics and ensuring precise order fulfillment. With our OMS, your business can achieve greater operational efficiency and enhance customer satisfaction.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ConnectPointz Yes 
Narvar Yes 
Patchworks Yes 
Salesfloor Yes 
Tailor Yes 
item PIM No 
item POS No 
item Ship No 
item WMS No 
item YMS No 

Integrations

ConnectPointz No 
Narvar No 
Patchworks No 
Salesfloor No 
Tailor No 
item PIM Yes 
item POS Yes 
item Ship Yes 
item WMS Yes 
item YMS Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Radial Inc.

Founded

2016

Country

United States

Website

www.radial.com

Vendor Details

Company Name

Item

Founded

2013

Country

United States

Website

www.item.com/products/oms

Product Features

Payment Gateways

ACH / eCheck support Yes 
Buyer Authentication Yes 
Credit / Debit Support Yes 
Customer Information Storage Yes 
Fraud Prevention Yes 
Invoicing Yes 
Multi-Currency Yes 
PCI Compliance Yes 
Point-of-Sale (POS) No 
Recurring Billing / Subscriptions Yes 
Reporting / Analytics Yes 

Product Features

Order Management

Back Order Management No 
Catalog Management No 
Inventory Management No 
Order Entry No 
Order Fulfillment No 
Order Tracking No 
Recurring Orders No 
Returns Management No 
Shipping Management No 
Special Order Management No 

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