Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
We have created a comprehensive, modular suite of technologies and operational services that facilitates seamless eCommerce solutions for brands and retailers aiming to enhance their profitability through an exceptional customer journey. From managing orders to handling payments, and from fulfillment to customer support, Radial accelerates your entry into the eCommerce landscape more efficiently than any other competitor. Furthermore, we provide sophisticated solutions developed in collaboration with top retailers and brands, pinpointing the factors that distinguish outstanding retailers from the average ones. These tailored solutions are designed to boost both revenue and profit margins in eCommerce operations, eliminating uncertainties about what strategies will enhance profitability. Explore our cohesive fulfillment and last-mile delivery options, which are supported by a robust technological infrastructure that allows for effortless integration, real-time visibility across the order lifecycle, and insightful analytics to empower rapidly growing brands in fostering customer loyalty and satisfaction. Ultimately, our goal is to support businesses in navigating the complexities of the eCommerce world while maximizing their growth potential.
Description
Distributed Order Management (DOM) systems have emerged as essential components in the execution of supply chains, particularly for omnichannel fulfillment and various other applications across different industries. These systems enable the automation, optimization, and orchestration of order fulfillment processes by providing detailed visibility into orders, inventory levels, service requirements, costs, and operational constraints. DOM can be understood as a software platform that facilitates integrated planning and execution of fulfillment across diverse supply chain networks that are multi-echelon, multi-node, multi-partner, and multi-channel. In contrast to traditional Order Management Systems (OMS), which focus primarily on order processing, DOM systems emphasize the fulfillment aspect of orders. By leveraging their capabilities, Distributed Order Management determines the most efficient way to source an order, ensuring customer service commitments are met while minimizing total costs or achieving other specific company objectives. Moreover, the adoption of DOM systems can significantly enhance responsiveness and adaptability in an increasingly complex supply chain landscape.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
ConnectPointz
Yes
Narvar
Yes
Patchworks
Yes
ReturnPro
No
Salesfloor
Yes
Tailor
Yes
Integrations
ConnectPointz
No
Narvar
No
Patchworks
No
ReturnPro
Yes
Salesfloor
No
Tailor
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Radial Inc.
Founded
2016
Country
United States
Website
www.radial.com
Vendor Details
Company Name
Softeon
Founded
1999
Country
United States
Website
www.softeon.com/our-solutions/supply-chain-planning/distributed-order-management
Product Features
Payment Gateways
ACH / eCheck support
Yes
Buyer Authentication
Yes
Credit / Debit Support
Yes
Customer Information Storage
Yes
Fraud Prevention
Yes
Invoicing
Yes
Multi-Currency
Yes
PCI Compliance
Yes
Point-of-Sale (POS)
No
Recurring Billing / Subscriptions
Yes
Reporting / Analytics
Yes
Product Features
Dropshipping
Analytics / Reporting
Yes
Customer Service Management
No
Order Management
Yes
Price Optimization
No
Product Information Management (PIM)
No
Shipment Tracking
Yes
Sourcing Management
No
Supplier Management
Yes
eCommerce Integration
Yes