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Description
The system features a comprehensive array of tools for managing partners, including commission and discount structures for multi-tier partners, designated thresholds, and lock-in periods. It also incorporates a Partner Dashboard for performance tracking, offers white-labelled support integration, and utilizes a lead-lock mechanism to ensure consistent engagement. Other components include customer self-support options, auto ticket assignment, SLA triggers, and an escalation matrix, all of which are designed to enhance the support experience. Additionally, support ratings, a customer portal, an integrated knowledge base, and an announcement mechanism work together to ensure effective communication and resource access. Intelligent support dashboards further streamline the process, while the platform accommodates various pricing structures such as free, one-time, recurring, pay-per-use, and contract plans, all featuring auto-renewal and usage-based pricing models. Users can adjust pricing based on the billing cycle and the quantity of units acquired, as well as create bundled offerings to incentivize increased customer purchases. The system supports multiple currencies, tax levels, rules, and various payment gateways to facilitate transactions. Furthermore, customers are empowered with the ability to upgrade or downgrade their cloud services directly from their panel, allowing them to tailor their experience by purchasing additional service add-ons as needed. This flexibility ensures that each customer can optimize their service according to their specific requirements.
Description
StackBill is a self-service, intuitive Cloud Management Portal that combines Apache CloudStack®, with years of experience and state-of-the art features.
StackBill provides Public Cloud providers with usage-based billing, charge-back solutions and multi-currency support. It also offers preferred payment gateway options. StackBill assists data centers and public clouds providers with Customer Self Service Portal (Billing & Subscription Management), Provisioning Automation, Whitelabel CMP, Market Place, Setup & Migration Assistance, Provisioning Automation, Provisioning Automation, Provisioning Automation, Provisioning Automation, Provisioning Automation, Provisioning Automation, Provisioning Automation, Provisioning Automation, Whitelabel CMP, and Billing & Subscription Management.
StackBill offers 24/7/365 support for maintenance and implementation. StackBill's AI FAQ bot teaches customers how to use the portal effectively. This makes it a user-friendly platform.
API Access
Has API
API Access
Has API
Integrations
Apache CloudStack
Pricing Details
$49 user per month
Free Trial
Free Version
Pricing Details
$0
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
RackNap
Founded
2016
Country
India
Website
www.racknap.com
Vendor Details
Company Name
Assistanz Networks
Founded
2004
Country
India
Website
www.StackBill.com
Product Features
Cloud Management
Access Control
Billing & Provisioning
Capacity Analytics
Cost Management
Demand Monitoring
Multi-Cloud Management
Performance Analytics
SLA Management
Supply Monitoring
Workflow Approval
Product Features
Cloud Management
Access Control
Billing & Provisioning
Capacity Analytics
Cost Management
Demand Monitoring
Multi-Cloud Management
Performance Analytics
SLA Management
Supply Monitoring
Workflow Approval