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support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

The system features a comprehensive array of tools for managing partners, including commission and discount structures for multi-tier partners, designated thresholds, and lock-in periods. It also incorporates a Partner Dashboard for performance tracking, offers white-labelled support integration, and utilizes a lead-lock mechanism to ensure consistent engagement. Other components include customer self-support options, auto ticket assignment, SLA triggers, and an escalation matrix, all of which are designed to enhance the support experience. Additionally, support ratings, a customer portal, an integrated knowledge base, and an announcement mechanism work together to ensure effective communication and resource access. Intelligent support dashboards further streamline the process, while the platform accommodates various pricing structures such as free, one-time, recurring, pay-per-use, and contract plans, all featuring auto-renewal and usage-based pricing models. Users can adjust pricing based on the billing cycle and the quantity of units acquired, as well as create bundled offerings to incentivize increased customer purchases. The system supports multiple currencies, tax levels, rules, and various payment gateways to facilitate transactions. Furthermore, customers are empowered with the ability to upgrade or downgrade their cloud services directly from their panel, allowing them to tailor their experience by purchasing additional service add-ons as needed. This flexibility ensures that each customer can optimize their service according to their specific requirements.

Description

Spot Ocean empowers users to harness the advantages of Kubernetes while alleviating concerns about infrastructure management, all while offering enhanced cluster visibility and significantly lower expenses. A crucial inquiry is how to effectively utilize containers without incurring the operational burdens tied to overseeing the underlying virtual machines, while simultaneously capitalizing on the financial benefits of Spot Instances and multi-cloud strategies. To address this challenge, Spot Ocean is designed to operate within a "Serverless" framework, effectively managing containers by providing an abstraction layer over virtual machines, which facilitates the deployment of Kubernetes clusters without the need for VM management. Moreover, Ocean leverages various compute purchasing strategies, including Reserved and Spot instance pricing, and seamlessly transitions to On-Demand instances as required, achieving an impressive 80% reduction in infrastructure expenditures. As a Serverless Compute Engine, Spot Ocean streamlines the processes of provisioning, auto-scaling, and managing worker nodes within Kubernetes clusters, allowing developers to focus on building applications rather than managing infrastructure. This innovative approach not only enhances operational efficiency but also enables organizations to optimize their cloud spending while maintaining robust performance and scalability.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

CloudCheckr No 
Kubernetes No 
Spot by NetApp No 

Integrations

CloudCheckr Yes 
Kubernetes Yes 
Spot by NetApp Yes 

Pricing Details

$49 user per month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

RackNap

Founded

2016

Country

India

Website

www.racknap.com

Vendor Details

Company Name

Spot by NetApp

Founded

2015

Country

United States

Website

spot.io/product/ocean/

Product Features

Cloud Management

Access Control Yes 
Billing & Provisioning Yes 
Capacity Analytics Yes 
Cost Management Yes 
Demand Monitoring Yes 
Multi-Cloud Management Yes 
Performance Analytics Yes 
SLA Management Yes 
Supply Monitoring Yes 
Workflow Approval Yes 

Product Features

Cloud Management

Access Control Yes 
Billing & Provisioning Yes 
Capacity Analytics Yes 
Cost Management Yes 
Demand Monitoring Yes 
Multi-Cloud Management Yes 
Performance Analytics Yes 
SLA Management Yes 
Supply Monitoring Yes 
Workflow Approval Yes 

Container Management

Access Control No 
Application Development No 
Automatic Scaling No 
Build Automation No 
Container Health Management No 
Container Storage No 
Deployment Automation No 
File Isolation No 
Hybrid Deployments No 
Network Isolation No 
Orchestration No 
Shared File Systems No 
Version Control No 
Virtualization No 

Infrastructure-as-a-Service (IaaS)

Analytics / Reporting No 
Configuration Management No 
Data Migration No 
Data Security No 
Load Balancing No 
Log Access No 
Network Monitoring No 
Performance Monitoring No 
SLA Monitoring No 

Server Management

CPU Monitoring Yes 
Credential Management Yes 
Database Servers Yes 
Email Monitoring Yes 
Event Logs Yes 
History Tracking Yes 
Patch Management Yes 
Scheduling Yes 
User Activity Monitoring Yes 
Virtual Machine Monitoring Yes 

Serverless

API Proxy No 
Application Integration No 
Data Stores No 
Developer Tooling No 
Orchestration No 
Reporting / Analytics No 
Serverless Computing No 
Storage No 

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