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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

RTEAM is an innovative real-time platform that empowers users to effectively set up alerts and manage exceptions. The alerts serve as instant notifications for urgent issues that require prompt action across various sectors like fieldwork, operations, and dispatch. Simultaneously, exceptions are recorded in real time for subsequent review and analysis. The platform includes a structured workflow process that ensures the timely gathering of pertinent information, which significantly boosts the quality and precision of data essential for conducting root cause analyses. Key performance indicators such as response time, turnaround time, chute time, nature of the problems, and instances of transport refusals are crucial for identifying areas where training could be beneficial. Users can seamlessly monitor exceptions as they arise and assign reason codes through a user-friendly workflow. By analyzing the aggregated results, teams can identify underlying causes and devise effective action plans to address them, ultimately improving operational efficiency and service quality. This comprehensive approach facilitates continuous improvement in processes and enhances overall effectiveness.

Description

You can quickly and easily examine machine data to identify the root cause of IT problems faster. Log aggregation, filtering, filtering, alerting, and tagging are all part of this intuitive and powerfully designed system. Integrated with Orion Platform products, it allows for a single view of IT infrastructure monitoring logs. Because we have experience as network and system engineers, we can help you solve your problems. Log data is generated by your infrastructure to provide performance insight. Log Analyzer log monitoring tools allow you to collect, consolidate, analyze, and combine thousands of Windows, syslog, traps and VMware events. This will enable you to do root-cause analysis. Basic matching is used to perform searches. You can perform searches using multiple search criteria. Filter your results to narrow down the results. Log monitoring software allows you to save, schedule, export, and export search results.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

24Cevent No 
Datto Workplace No 
HCL BigFix AEX No 
Securden Endpoint Privilege Manager No 

Integrations

24Cevent Yes 
Datto Workplace Yes 
HCL BigFix AEX Yes 
Securden Endpoint Privilege Manager Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

DataTech911

Country

United States

Website

www.datatech911.com/solutions/rteam/

Vendor Details

Company Name

SolarWinds

Founded

1999

Country

United States

Website

www.solarwinds.com/log-analyzer

Product Features

EMS

Availability Indicator No 
Billable Items Tracking No 
Daily Unit Loading Analysis No 
Dispatch Monitoring No 
EMS Service Roles Time Clock No 
Electronic Signature No 
Equipment Tracking No 
Fleet Management No 
NEMSIS Compliance No 
Patient Database No 
Point-of-Service Data No 
Refusal Statements No 
Shift Management No 
Supply Management No 

Product Features

Log Management

Archiving Yes 
Audit Trails No 
Compliance Reporting No 
Consolidation Yes 
Data Visualization No 
Event Logs Yes 
Network Logs Yes 
Remediation No 
Syslogs Yes 
Thresholds No 
Web Logs Yes 

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