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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

RTEAM is an innovative real-time platform that empowers users to effectively set up alerts and manage exceptions. The alerts serve as instant notifications for urgent issues that require prompt action across various sectors like fieldwork, operations, and dispatch. Simultaneously, exceptions are recorded in real time for subsequent review and analysis. The platform includes a structured workflow process that ensures the timely gathering of pertinent information, which significantly boosts the quality and precision of data essential for conducting root cause analyses. Key performance indicators such as response time, turnaround time, chute time, nature of the problems, and instances of transport refusals are crucial for identifying areas where training could be beneficial. Users can seamlessly monitor exceptions as they arise and assign reason codes through a user-friendly workflow. By analyzing the aggregated results, teams can identify underlying causes and devise effective action plans to address them, ultimately improving operational efficiency and service quality. This comprehensive approach facilitates continuous improvement in processes and enhances overall effectiveness.

Description

Small Hours serves as an AI-driven observability platform designed to diagnose server exceptions, evaluate their impact, and direct them to the appropriate personnel or team. You can utilize Markdown or your current runbook to assist our tool in troubleshooting various issues effectively. We offer seamless integration with any stack through OpenTelemetry support. You can connect to your existing alerts to pinpoint critical problems swiftly. By linking your codebases and runbooks, you can provide necessary context and instructions for smoother operations. Rest assured, your code and data remain secure and are never stored. The platform intelligently categorizes issues and can even generate pull requests as needed. It is specifically optimized for enterprise-scale performance and speed. With our 24/7 automated root cause analysis, you can significantly reduce downtime while maximizing operational efficiency, ensuring your systems run smoothly at all times.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Apache Sentry No 
Datadog No 
GitHub No 
Grafana Cloud No 
Honeycomb No 
Markdown No 
New Relic No 
Notion No 
OpenTelemetry No 
Slack No 

Integrations

Apache Sentry Yes 
Datadog Yes 
GitHub Yes 
Grafana Cloud Yes 
Honeycomb Yes 
Markdown Yes 
New Relic Yes 
Notion Yes 
OpenTelemetry Yes 
Slack Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

DataTech911

Country

United States

Website

www.datatech911.com/solutions/rteam/

Vendor Details

Company Name

Small Hours

Country

United States

Website

www.smallhours.dev/

Product Features

EMS

Availability Indicator No 
Billable Items Tracking No 
Daily Unit Loading Analysis No 
Dispatch Monitoring No 
EMS Service Roles Time Clock No 
Electronic Signature No 
Equipment Tracking No 
Fleet Management No 
NEMSIS Compliance No 
Patient Database No 
Point-of-Service Data No 
Refusal Statements No 
Shift Management No 
Supply Management No 

Product Features

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