Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

RQ provides efficient retail management, point-of-sale systems, unified commerce, and device activation solutions designed to enhance telecom retail, ensuring a smooth and positive experience for both businesses and their customers. Through our software offerings and collaborative partner ecosystem, we deliver a versatile technology framework that integrates all systems and tackles industry-specific challenges, promoting seamless interactions and eliminating obstacles. As telecom carriers navigate a challenging landscape marked by rising customer expectations, authorized retail channels, and advancing technologies, iQmetrix addresses these difficulties head-on while also paving the way for innovative solutions that drive growth and satisfaction.

Description

Enhancing customer outreach is crucial for effectively engaging and connecting with clients, while also streamlining the telecom order process and rebuilding trust in phone communications. By improving adherence to regulations and minimizing SPAM mis-tagging, we can boost answer rates significantly. Customers can be reassured through the presentation of verified business information during calls and online queries. Furthermore, we can expedite connectivity by utilizing our vast experience and expertise in serving carriers worldwide. It is essential to elevate the efficiency and impact of outbound enterprise communications, aligning them with the timing and preferences of customers for optimal response. Maintaining a consistent enterprise brand identity and reliable business information is vital for consumer trust. Additionally, managing authoritative telecom phone and subscriber data enhances the overall security and confidence of the user experience. Efficient orchestration of network orders will lead to better deployment practices, facilitating the expansion and delivery of communication and connectivity services, ultimately enhancing customer satisfaction.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Fintech Sandbox No 
LendAPI No 
SavvyMoney No 

Integrations

Fintech Sandbox Yes 
LendAPI Yes 
SavvyMoney Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

iQmetrix

Founded

1999

Country

Canada

Website

www.iqmetrix.com

Vendor Details

Company Name

TransUnion

Country

United States

Website

www.transunion.com/solution/trucontact

Product Features

Retail Management

CRM No 
Commission Management No 
Email Marketing No 
Employee Management No 
Loyalty Program No 
Mail Order No 
Merchandise Management No 
Multi-Location No 
Order Management No 
Purchase Order Management No 
Reporting/Analytics No 
Returns Management No 
eCommerce No 

Retail POS Systems

Barcode Scanning No 
Commission Management No 
Discount Management No 
Gift Card Management No 
Inventory Management No 
Loyalty Program Support No 
Pricing Management No 
Returns Tracking No 
Sales Tracking No 
Touch Screen No 
eCommerce No 

Product Features

Alternatives

Alternatives

Cumulus Retail Reviews

Cumulus Retail

Celerant Technology
VoIP Much Reviews

VoIP Much

VoIP Much Phone Company