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Average Ratings 0 Ratings

Total
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features
design
support

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Write a Review

Description

RQ provides efficient retail management, point-of-sale systems, unified commerce, and device activation solutions designed to enhance telecom retail, ensuring a smooth and positive experience for both businesses and their customers. Through our software offerings and collaborative partner ecosystem, we deliver a versatile technology framework that integrates all systems and tackles industry-specific challenges, promoting seamless interactions and eliminating obstacles. As telecom carriers navigate a challenging landscape marked by rising customer expectations, authorized retail channels, and advancing technologies, iQmetrix addresses these difficulties head-on while also paving the way for innovative solutions that drive growth and satisfaction.

Description

The Swan Retail System (SRS) serves as a comprehensive, omnichannel retail management tool that encompasses customer orders, inventory oversight, accounting, merchandising, supply chain logistics, and ecommerce functionalities all within a unified interface. It accommodates various stock categories, including units, financial items, catalogs, kits, and non-stock items, while offering real-time inventory updates across both physical and online platforms, complete with notifications for restocking needs. Furthermore, it oversees the entire purchasing and logistics process, covering everything from purchase orders and supplier coordination to container tracking, warehousing, and final delivery. This system seamlessly integrates with electronic point of sale (EPOS), customer loyalty programs, ecommerce platforms like WooCommerce and Shopify, as well as CRM and accounting software, allowing for a single database and centralized administration for both online and brick-and-mortar retail environments. Tailored for diverse retail sectors such as furniture, home goods, garden centers, department stores, and specialty shops, it also accommodates various customer account types, including trade, staff, and store cards. With its extensive features, SRS aims to streamline operations and enhance customer experiences across all retail channels.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Fetchify No 
Mailchimp No 
Maxoptra No 
Omnisend No 
Sage 100 No 
Shopify No 
Visualsoft eCommerce No 
WooCommerce No 
ZeroBounce No 

Integrations

Fetchify Yes 
Mailchimp Yes 
Maxoptra Yes 
Omnisend Yes 
Sage 100 Yes 
Shopify Yes 
Visualsoft eCommerce Yes 
WooCommerce Yes 
ZeroBounce Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

iQmetrix

Founded

1999

Country

Canada

Website

www.iqmetrix.com

Vendor Details

Company Name

Swan Retail

Founded

2004

Country

United Kingdom

Website

www.swanretail.co.uk/swan-retail-system/

Product Features

Retail Management

CRM No 
Commission Management No 
Email Marketing No 
Employee Management No 
Loyalty Program No 
Mail Order No 
Merchandise Management No 
Multi-Location No 
Order Management No 
Purchase Order Management No 
Reporting/Analytics No 
Returns Management No 
eCommerce No 

Retail POS Systems

Barcode Scanning No 
Commission Management No 
Discount Management No 
Gift Card Management No 
Inventory Management No 
Loyalty Program Support No 
Pricing Management No 
Returns Tracking No 
Sales Tracking No 
Touch Screen No 
eCommerce No 

Product Features

Retail Management

CRM No 
Commission Management No 
Email Marketing No 
Employee Management No 
Loyalty Program No 
Mail Order No 
Merchandise Management No 
Multi-Location No 
Order Management No 
Purchase Order Management No 
Reporting/Analytics No 
Returns Management No 
eCommerce No 

Retail POS Systems

Barcode Scanning No 
Commission Management No 
Discount Management No 
Gift Card Management No 
Inventory Management No 
Loyalty Program Support No 
Pricing Management No 
Returns Tracking No 
Sales Tracking No 
Touch Screen No 
eCommerce No 

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