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Description
If you're assessing RMTrack and require guidance on tailoring it to suit your specific requirements, feel free to reach out to our support team via phone or email. RMTrack is designed to accommodate diverse business and manufacturing workflows, and our dedicated support specialist is ready to help you customize RMTrack to align perfectly with your needs. Upon logging in, users will find the main page featuring a comprehensive list of items available to them, which can be effortlessly filtered by selecting various criteria. Additionally, these lists can be organized by several columns, and users can rearrange them simply by dragging and dropping them into their desired positions. RMTrack also offers advanced reporting capabilities through its custom reporting engine, allowing you to select from a range of report formats such as dashboards, column views, and various chart types, including bar, line, and pie charts. For those seeking maximum adaptability, RMTrack provides HTML template-driven reports, ensuring you can create presentations that fit your unique style and needs. With such flexible options, RMTrack stands out as a powerful tool for managing your operations efficiently.
Description
Reports come to you instantly, automatically enriched with a wealth of valuable information, enabling you to address them fifty times quicker. Users can conveniently report a bug by simply shaking their phone, allowing them to provide feedback without exiting your app. When they perform the shake gesture, Shake activates, facilitating seamless communication of their issues. You can capture any data from the user's device that you require, and the .setMetadata() function allows for straightforward customization of this data according to your debugging needs. Additionally, you can track user interactions within your app, log custom events with .log(), and monitor all network activity before they submit a bug report to you. The web dashboard allows you to filter and locate specific bugs, such as those reported from iPad Airs that were in landscape mode while offline. You'll receive instant bug alerts in your team chat and can automate task creation directly in your preferred issue tracker. Shake is designed to integrate smoothly with the existing tools your team utilizes, enhancing productivity while ensuring that bug reporting is as efficient as possible. This streamlined process ultimately allows for quicker resolution of issues, improving the overall user experience.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Asana
No
Azure DevOps Server
No
Backbase
No
ClickUp
No
Crashlytics
No
Firebase
No
GitHub
No
Jira
No
Slack
No
Trello
No
Integrations
Asana
Yes
Azure DevOps Server
Yes
Backbase
Yes
ClickUp
Yes
Crashlytics
Yes
Firebase
Yes
GitHub
Yes
Jira
Yes
Slack
Yes
Trello
Yes
Pricing Details
$149 one-time payment
Free Trial
Yes
Free Version
No
Pricing Details
$50 per month
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
RMTrack Issue Tracking Solutions
Website
www.rmtrack.com
Vendor Details
Company Name
Shake
Country
United States
Website
www.shakebugs.com
Product Features
Bug Tracking
Backlog Management
Yes
Filtering
Yes
Issue Tracking
Yes
Release Management
Yes
Task Management
Yes
Ticket Management
Yes
Workflow Management
Yes
Product Features
Bug Tracking
Backlog Management
No
Filtering
No
Issue Tracking
No
Release Management
No
Task Management
No
Ticket Management
No
Workflow Management
No
