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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Retail Hero specializes in creating Point-of-Sale and Customer Loyalty Programs tailored for the retail sector. The global RMS community expressed a need for an on-premise POS system capable of serving as a comprehensive alternative to Dynamics RMS, ensuring ongoing growth and enhancement in the future. This demand led to the inception of Retail Management Hero (RMH) POS. In 2014, the Retail Hero team collaborated with the well-established distributor and technology firm Retail Realm to develop a cutting-edge Point-of-Sale solution designed to meet the expectations of countless users around the globe. This initiative not only aimed to satisfy existing needs but also to innovate within the retail technology landscape.

Description

WinePOS / WineSuite serves as a specialized retail point-of-sale and management solution tailored for establishments that sell wine, beer, and liquor. This platform merges efficient in-store transaction processing with inventory management, purchasing, and analytical tools that cater specifically to the complexities of high-SKU retail settings. Equipped with features such as barcode scanning, age verification, loyalty programs, promotions, and options for split payments, WinePOS ensures a seamless shopping experience, even in bustling environments with multiple registers. Its design prioritizes swift operation and consistent performance, making it ideal for stores with high customer traffic. Expanding its functionality, WineSuite provides a centralized back office that allows for real-time tracking of inventory by vintage, size, and packaging type, alongside comprehensive reporting on sales and profit margins, as well as insights into stock aging. The system streamlines purchasing and receiving processes based on distributor invoices and case-break logic, thereby minimizing the need for manual data entry. The platform is built with a strong focus on empowering retailers, ensuring data transparency, and fostering long-term dependability. With features such as exportable data and integrations, it prioritizes the unique requirements of independent alcohol retailers while continuously evolving based on their feedback and needs. Ultimately, WinePOS / WineSuite is dedicated to enhancing the operational efficiency of its users and providing them with the tools necessary for success in a competitive market.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

No images available

Integrations

Retail Management Hero (RMH) Yes 

Integrations

Retail Management Hero (RMH) No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Retail Hero

Website

www.retailhero.com

Vendor Details

Company Name

WinePOS

Founded

1980

Country

United States

Website

winepos.com

Product Features

Customer Loyalty

CRM No 
Corporate Memberships No 
Customer Activity Tracking No 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal No 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking No 
Rewards Management No 

Product Features

Retail POS Systems

Barcode Scanning No 
Commission Management No 
Discount Management No 
Gift Card Management No 
Inventory Management No 
Loyalty Program Support No 
Pricing Management No 
Returns Tracking No 
Sales Tracking No 
Touch Screen No 
eCommerce No 

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