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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Collect feedback from guests through a group post-checkout to ensure that all hotel staff have a clear understanding of their experience during the stay. Automatically send a welcome message, a thank you note, and the WiFi credentials via WhatsApp to guests, enhancing their convenience. This setup allows guests to easily communicate with staff and management for any inquiries or issues they may have. Such proactive communication enables staff to address any service recovery needs while guests are still on the premises, minimizing the risk of negative online reviews. Establishing a comprehensive view of each guest's preferences is crucial for providing exceptional customer satisfaction. Your team will collaborate in an internal chat group to create a shared understanding of guest needs, gathering all essential preferences even before their arrival. With this streamlined process, guests can simply walk in, obtain their keys, and proceed to their rooms without any delays or queues, enhancing their overall experience at the hotel. Additionally, this approach fosters a more personalized atmosphere that can lead to higher levels of guest satisfaction and loyalty.

Description

RueBaRue Guest Communication Platform helps vacation rental managers optimize operations, increase revenue and provide guests with the best experience using SMS/text automation, guest messaging via text, digital guestbooks, local area guides, surveys, Google business reviews, and more. With RueBaRue, vacation rental property managers can:

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Barefoot Agent No 
Direct Software No 
Guesty No 
LiveRez No 
OwnerRez No 
Streamline No 
Track PMS No 

Integrations

Barefoot Agent Yes 
Direct Software Yes 
Guesty Yes 
LiveRez Yes 
OwnerRez Yes 
Streamline Yes 
Track PMS Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Pricing Details

$9.99 per property per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

GoDesk

Founded

2017

Country

India

Website

www.rlike.in/

Vendor Details

Company Name

RueBaRue

Founded

2015

Country

United States

Website

www.ruebarue.com

Product Features

Product Features

Vacation Rental

Contact Management Yes 
Fee / Commission Management No 
Guest Reviews / Ratings Yes 
Housekeeping Management No 
Lead Management Yes 
Owner Statements No 
Payment Processing No 
Property Database No 
Reservations Management No 
Vendor Management No 
Work Order Management No 

Alternatives

Alternatives

Grace Reviews

Grace

Nevotek
TravelPal Reviews

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TravelPal Inc.