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Description
REVE Chat is a chat widget and online live chat software that can be installed on business websites. It is ideal for small and mid-sized businesses in different industries. Voice calls, live chats, visitor queuing and analytics are some of the key features of REVE Chat. REVE Chat's proactive chat feature allows users to set messages that will appear based on predetermined visitor actions. REVE Chat's chat window can be customized to match the company's branding.
Description
The REVE Session Border Controller (SBC) is a high-performance, software-driven solution aimed at telecom operators and service providers, designed to secure, manage, and enhance real-time IP communications. Capable of handling up to 70,000 simultaneous calls from a single server, it features a distributed architecture that allows for both media and signaling scalability. The SBC incorporates strong security measures, such as protection against Denial of Service (DoS) attacks, fraud detection, and topology hiding to safeguard communications. Additionally, it enables seamless SIP trunking, supports cloud communications, and enhances mobile connectivity. Among its essential features are intelligent call routing, Least Cost Routing (LCR), normalization of rate plans, and real-time billing accessible via a mobile-friendly interface. Importantly, the system prevents users' balances from going negative by automatically ending calls once the balance hits zero, ensuring users maintain control over their communication expenses. This comprehensive approach to managing IP communications illustrates the SBC's vital role in the modern telecom landscape.
API Access
Has API
No
API Access
Has API
No
Pricing Details
Starting price $13.50/agent/month
Free Trial
Yes
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
REVE Chat
Founded
2014
Country
Singapore
Website
www.revechat.com
Vendor Details
Company Name
REVE Systems
Founded
2003
Country
Singapore
Website
www.revesoft.com/products/reve-session-border-controller
Product Features
Live Chat
Canned Responses
Yes
Customizable Branding
No
Geo Targeting
Yes
Offline Form
Yes
Proactive Chat
Yes
Screen Sharing
Yes
Third Party Integration
Yes
Transfers / Routing
Yes
Website Visitor Tracking
Yes