Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
REPLYfairy is an innovative service that leverages artificial intelligence to help businesses manage their Google reviews, ensuring they maintain a positive online image without dedicating excessive time to crafting responses. By connecting to a Google Business Profile, REPLYfairy tracks incoming reviews and generates tailored replies that align with the company's brand identity. Businesses have the final say in what gets posted, with the ability to approve, modify, or decline any suggested responses. For uncomplicated positive feedback, companies can opt for automatic posting, while reviews that present complaints or sensitive topics are flagged for human oversight to ensure quality control. Additionally, REPLYfairy offers comprehensive monthly reports that analyze response coverage, the speed of replies, and trends in ratings, providing valuable insights for businesses looking to improve their engagement with customers. This combination of automation and human oversight allows businesses to effectively navigate their online reputation management.
Description
Upon receiving a new review for your business, an email notification will be sent to you. Within these email alerts, you'll have the ability to respond to your online reviews directly. Regardless of whether your business operates 10 locations or 10,000, our tailored dashboard simplifies the management of your online feedback. Enhance the number of positive reviews across all your stores by leveraging our review request tool. We assist you in identifying which local review profiles you may be lacking across various platforms. Additionally, we offer automated reporting that can be customized for corporate, regional, district, or individual store levels. Furthermore, you can grant your team access to the dashboard based on their respective corporate, regional, district, or store roles, ensuring everyone stays informed and connected.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Buffer
Yes
COZYROC SSIS+ Suite
Yes
Google Business Profile
No
Pricing Details
£39
Free Trial
No
Free Version
No
Pricing Details
$39 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
iQspeaks Limited
Founded
2024
Country
United Kingdom
Website
replyfairy.com
Vendor Details
Company Name
ReviewPush.com
Founded
2011
Country
United States
Website
www.reviewpush.com
Product Features
Reputation Management
Campaign Management
No
Gamification
No
Response Management
No
Review Generation
No
Review Monitoring
No
Sentiment Analysis
No
Social Media Metrics
No
Social Media Monitoring
No
White Label
No
Product Features
Reputation Management
Campaign Management
No
Gamification
No
Response Management
Yes
Review Generation
No
Review Monitoring
Yes
Sentiment Analysis
No
Social Media Metrics
No
Social Media Monitoring
Yes
White Label
No