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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

REPLYfairy is an innovative service that leverages artificial intelligence to help businesses manage their Google reviews, ensuring they maintain a positive online image without dedicating excessive time to crafting responses. By connecting to a Google Business Profile, REPLYfairy tracks incoming reviews and generates tailored replies that align with the company's brand identity. Businesses have the final say in what gets posted, with the ability to approve, modify, or decline any suggested responses. For uncomplicated positive feedback, companies can opt for automatic posting, while reviews that present complaints or sensitive topics are flagged for human oversight to ensure quality control. Additionally, REPLYfairy offers comprehensive monthly reports that analyze response coverage, the speed of replies, and trends in ratings, providing valuable insights for businesses looking to improve their engagement with customers. This combination of automation and human oversight allows businesses to effectively navigate their online reputation management.

Description

ReviewIgnite is a company specializing in online reputation management, assisting businesses in utilizing online reviews to enhance their brand image, attract a broader customer base, and increase sales. Our comprehensive platform features a user-friendly dashboard that enables clients to keep track of online reviews, solicit new feedback, reply to reviews, and handle their social media profiles along with local listings all in one place. Businesses can seamlessly monitor customer sentiments across major review platforms and social media channels, such as Google, Yelp, and Facebook, accessible from any device at any time. By streamlining the review management process, ReviewIgnite empowers staff to receive notifications for new reviews, respond swiftly, and evaluate customer feedback effectively. The outcome of our services is a significant enhancement in service delivery, brand reputation, and overall profitability. Rest assured, assistance is readily available with just a click or a phone call! Integral to our offerings is our commitment to providing friendly and expert support, ensuring you maximize the benefits of using ReviewIgnite for your business. We believe that a strong partnership with our clients is essential for achieving the best possible results in their reputation management journey.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Facebook No 
Google Business Profile Yes 
Tripadvisor No 
Yelp No 

Integrations

Facebook Yes 
Google Business Profile No 
Tripadvisor Yes 
Yelp Yes 

Pricing Details

£39
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

iQspeaks Limited

Founded

2024

Country

United Kingdom

Website

replyfairy.com

Vendor Details

Company Name

ReviewIgnite

Founded

2017

Country

United States

Website

reviewignite.com

Product Features

Reputation Management

Campaign Management No 
Gamification No 
Response Management No 
Review Generation No 
Review Monitoring No 
Sentiment Analysis No 
Social Media Metrics No 
Social Media Monitoring No 
White Label No 

Product Features

Reputation Management

Campaign Management Yes 
Gamification No 
Response Management Yes 
Review Generation Yes 
Review Monitoring Yes 
Sentiment Analysis Yes 
Social Media Metrics Yes 
Social Media Monitoring Yes 
White Label No 

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