Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
REPLYfairy is an innovative service that leverages artificial intelligence to help businesses manage their Google reviews, ensuring they maintain a positive online image without dedicating excessive time to crafting responses. By connecting to a Google Business Profile, REPLYfairy tracks incoming reviews and generates tailored replies that align with the company's brand identity. Businesses have the final say in what gets posted, with the ability to approve, modify, or decline any suggested responses. For uncomplicated positive feedback, companies can opt for automatic posting, while reviews that present complaints or sensitive topics are flagged for human oversight to ensure quality control. Additionally, REPLYfairy offers comprehensive monthly reports that analyze response coverage, the speed of replies, and trends in ratings, providing valuable insights for businesses looking to improve their engagement with customers. This combination of automation and human oversight allows businesses to effectively navigate their online reputation management.
Description
ReForce is a proprietary software for managing reputation and reviews. It allows franchisees and clients to maximize the positive customer experience by giving customers an easy way to leave feedback online. Businesses recognize the importance of positive online reputations, and the negative effects that negative reviews can have on their businesses, but don't know how to manage their reputation. ReForce aggregates customer reviews from all over the internet, automates the customer survey process and ensures that only the most positive reviews make it to third party websites. GaleForce Digital is a partner that gives your clients and franchisees the best tool for spreading the word.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Google Business Profile
No
Pricing Details
£39
Free Trial
No
Free Version
No
Pricing Details
$79.50/month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
iQspeaks Limited
Founded
2024
Country
United Kingdom
Website
replyfairy.com
Vendor Details
Company Name
GaleForce Digital Technologies
Founded
2014
Country
United States
Website
galeforcedigital.com/reforce/
Product Features
Reputation Management
Campaign Management
No
Gamification
No
Response Management
No
Review Generation
No
Review Monitoring
No
Sentiment Analysis
No
Social Media Metrics
No
Social Media Monitoring
No
White Label
No
Product Features
Reputation Management
Campaign Management
No
Gamification
No
Response Management
No
Review Generation
Yes
Review Monitoring
Yes
Sentiment Analysis
No
Social Media Metrics
No
Social Media Monitoring
No
White Label
No