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Description
Ensure seamless business operations, enhance efficiency, and address workforce shortages with REFLEKT Remote. This robust and secure Remote AR solution facilitates connections between your frontline personnel and service technicians, providing instant access to necessary expertise. Tackle challenges swiftly by utilizing live video collaboration, allowing for immediate interaction with an expert or colleague. With just a click, you can initiate a secure live session across various devices, including smartphones, tablets, smart glasses, laptops, and desktops. ABB, a prominent player in the industry, effectively employs the white-labeled Remote Insights solution along with advanced features like Area Management to expedite problem-solving. The ABB Ability Remote Insights© significantly boosts service quality across ABB divisions, enabling users to utilize mobile devices and Head Mounted Displays to navigate and resolve intricate issues efficiently. This innovative approach not only streamlines operations but also empowers teams to respond to challenges with greater agility and precision.
Description
Remote Eye is an innovative software platform that utilizes smart glasses, smartphones, tablets, and PCs to facilitate information sharing between on-site personnel and support teams. This tool is designed to aid users in performing challenging tasks and maintaining operations by providing real-time access to critical data while closely monitoring the ongoing situation. You can connect with an expert through live video remote assistance, which allows for immediate troubleshooting and resolution of any issues that arise. With features like hands-free operation, cloud-based functionality, screen sharing, and high-quality communication tools, Remote Eye streamlines the process of addressing and resolving problems. Additionally, it allows users to share information during calls and record interactions for future reference with remote collaborators or third-party experts. The inclusion of a red dot pointer further enhances focus on essential elements during discussions. Our platform is committed to ensuring seamless communication, safeguarding your data, and simplifying business interactions with key clients, allowing you to concentrate on what truly matters in your operations. With Remote Eye, you gain not just a tool, but a partner in enhancing productivity and collaboration.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
RE'FLEKT
Founded
2012
Country
Germany
Website
www.re-flekt.com/reflekt-remote
Vendor Details
Company Name
Wideum
Founded
2015
Country
Spain
Website
wideum.com/remote-eye