Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The READi™ System enhances operational excellence through its comprehensive workflow management capabilities, which are tailored to fit seamlessly with your unique business operations. Furthermore, it encompasses essential customer data and relationship management tools that empower you to cultivate stronger and more lucrative connections with your clientele. Delivering exceptional customer care hinges on the ability to provide top-notch service, and the READi™ Express, a web-based CRM platform, equips your organization with the necessary resources to elevate customer service standards while simultaneously boosting efficiency and profitability. Notably, the user interface is regarded as the finest in its field. The READi™ System streamlines the customer enrollment process by simplifying key tasks such as order entry, work order initiation, customer notifications, and initial billing procedures, resulting in enhanced operational efficiency. As a result, organizations can foster a more positive customer experience that can lead to increased loyalty and retention.
Description
Effectively oversee millions of smart meters with ease. The IoT platform serves as a multi-utility Head End System (HES), facilitating the management and oversight of extensive and intricate smart metering networks. In terms of Meter Data Management (MDM), the platform delivers processed meter data to support upstream business operations, including billing applications. By integrating Head End System (HES) with Meter Data Management (MDM) into a unified system, organizations can eliminate data duplication and realize financial efficiencies. This IoT platform is compatible with a range of utilities, including electricity, water, gas, heat, and cooling, and is equipped to communicate with both residential and industrial meters. We offer seamless capabilities for over 200 distinct types of smart meters and various other devices. Take advantage of an open solution that accommodates any communication technology. The IoT platform is designed to gather new data from connected smart meters every 15 minutes, with the potential for even more frequent data collection depending on specific requirements. This advanced system ensures timely and accurate insights, enhancing overall utility management.
API Access
Has API
No
API Access
Has API
No
Integrations
SAP Cloud Platform
No
Pricing Details
$25000.00/one-time
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
OpSolve
Founded
2001
Country
United States
Website
opsolve.com/solutions/readi-system/
Vendor Details
Company Name
Cuculus
Country
Germany
Website
www.cuculus.com/products/zonos-iot-platform/
Product Features
Utility Billing
ACH Payment Processing
No
Account Management
Yes
Billing & Invoicing
Yes
Cable
No
Collections Management
Yes
Customer Management
Yes
Electricity
No
Meter Management
Yes
Metered Billing
Yes
Move In / Move Out
No
Natural Gas
No
Non-Metered Billing
Yes
Online Payment Processing
Yes
Penalty / Cut-Off Processing
Yes
Rate Management
Yes
Service Call Management
No
Trash
No
Water
Yes
Work Order Management
Yes