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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

RC On-Track Issue Management provides an efficient solution for overseeing and monitoring enhancement requests, product changes, and defects from the moment they are reported until they are resolved. Although primarily utilized in software and web development as well as IT support, its versatility allows it to be applied across various sectors. The application can be easily configured on your own web server, enabling administrators to establish projects, create users with designated roles, and assign them to specific projects for immediate use—tracking issues from their initial report to their final resolution. You have the ability to create multiple projects tailored to support, product management, or development tasks. With various security levels, you can regulate user access accordingly. To clarify a bug or provide additional context for a request, users can conveniently attach files to their logged issues. Furthermore, the system allows for commenting on issues and meticulously records all interactions, ensuring a comprehensive history of each issue is easily accessible for review. This functionality not only streamlines communication but also enhances collaboration among team members.

Description

yKAP is a powerful web-based system designed for tracking bugs, defects, and issues within projects. Our innovative solution streamlines project oversight, enhances efficiency, and accelerates the identification and resolution of bugs, defects, and issues, which are essential during the software development phase. Designed to be user-friendly and completely customizable, yKAP enables you to monitor bugs, implement enhancements, and address problems while ensuring that nothing is overlooked. The "Dashboard" feature of yKAP offers an immediate visual snapshot of the ongoing status of projects, defects, and issues, making it easier to stay informed. Additionally, yKAP empowers you to create, monitor, and manage any issue, facilitating the handling of inter-departmental challenges or various business process workflows. With yKAP, you can quickly access the current status and historical data of any issue, providing a comprehensive view of your project’s progress and challenges. This ensures that your team can work more effectively and maintain high-quality standards throughout development.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$600 one-time payment
Free Trial Yes 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Roundedcube

Website

www.roundedcube.com/rcontrack

Vendor Details

Company Name

DCom Solutions

Country

India

Website

www.ykap.com

Product Features

Issue Tracking

Assignment Management No 
Dashboard No 
Escalation Management No 
Issue Auditing Yes 
Issue Scheduling Yes 
Knowledge Base No 
Project Management Yes 
Recurring Issues No 
Scheduling No 
Task Management No 

Product Features

Bug Tracking

Backlog Management No 
Filtering Yes 
Issue Tracking Yes 
Release Management No 
Task Management No 
Ticket Management No 
Workflow Management Yes 

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