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Description
With car buyers increasingly turning to online platforms, most customers are establishing their initial impressions of dealerships through digital channels rather than visiting physical showrooms. RAPID RTC provides an all-encompassing digital communication platform (including Lead Manager, Live Dealer, Chat, Text, and Social) that consolidates various consumer-initiated digital interactions, seamlessly linking these online shoppers to sales advisors in real-time and ensuring an exceptional omni-channel customer experience throughout their online purchasing journey. Our solutions are designed with user-friendliness in mind, requiring no downloads, specialized software, or hardware, making them compatible across all devices and platforms. Although our technology is tailored to deliver value to our clients, we prioritize the needs of our clients' customers, which sets us apart in today’s competitive market. Our dedicated support teams are available to address your needs, including Dealer Care, Training, and a 24/7/365 Concierge Team, ensuring that assistance is always just a call away. This commitment to service excellence reflects our understanding that a positive customer experience is essential for success.
Description
WebSparK serves as an all-in-one web platform that empowers both official dealerships and independent multi-brand retailers to enhance their traffic acquisition and generate leads at a reduced cost-per-lead. Tailored specifically for the automotive sector, WebSparK boasts over 70 advanced features, establishing it as the most sophisticated digital showroom globally. Esteemed OEMs trust this platform, which successfully generated more than one million leads in 2020 alone. By utilizing WebSparK, you can begin to engage effectively with potential customers immediately, as it allows for rapid expansion of your customer base through various digital contact points, all thanks to a fresh and integrated user experience. With its SEO-optimized structure and Integrated Marketing Suite, you can lower lead acquisition costs while maintaining high visibility in search results. Additionally, WebSparK provides the flexibility to tailor content and layouts to perfectly align with the unique identities of your business. Ultimately, this platform is a game-changer in the automotive industry, driving both efficiency and engagement.
API Access
Has API
API Access
Has API
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
RAPID RTC
Founded
1996
Country
Canada
Website
rapidrtc.com
Vendor Details
Company Name
MotorK
Country
United Kingdom
Website
www.motork.io/webspark-web-platform-dealerships/
Product Features
Auto Dealer
Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration
Product Features
Auto Dealer
Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration