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Description
With car buyers increasingly turning to online platforms, most customers are establishing their initial impressions of dealerships through digital channels rather than visiting physical showrooms. RAPID RTC provides an all-encompassing digital communication platform (including Lead Manager, Live Dealer, Chat, Text, and Social) that consolidates various consumer-initiated digital interactions, seamlessly linking these online shoppers to sales advisors in real-time and ensuring an exceptional omni-channel customer experience throughout their online purchasing journey. Our solutions are designed with user-friendliness in mind, requiring no downloads, specialized software, or hardware, making them compatible across all devices and platforms. Although our technology is tailored to deliver value to our clients, we prioritize the needs of our clients' customers, which sets us apart in today’s competitive market. Our dedicated support teams are available to address your needs, including Dealer Care, Training, and a 24/7/365 Concierge Team, ensuring that assistance is always just a call away. This commitment to service excellence reflects our understanding that a positive customer experience is essential for success.
Description
WebBuy Digital Retailing is an automotive omnichannel retailing platform created to help dealerships streamline vehicle sales and provide customers with a seamless online-to-showroom buying experience. The platform combines digital retailing, trade-in tools, financing workflows, showroom integration, desking capabilities, and paperless transaction management into one unified purchasing system. WebBuy allows customers to start the buying process online through trade-in valuations, prequalification, financing applications, and deal customization while continuing or completing the process in the dealership showroom without losing progress. The platform supports mobile devices, kiosks, and dealership workstations, enabling a flexible and connected customer journey across multiple sales channels. WebBuy integrates with lenders, F&I providers, dealership management systems, and dealership websites to create a synchronized end-to-end automotive sales experience. The platform also provides dealerships with customizable branding, configurable workflows, and detailed control over the sales process so businesses can maintain their unique retail strategies and profit structures. Its showroom mode ensures sales teams consistently present products, financing options, and F&I offerings to customers while supporting guided digital purchasing experiences in-store. WebBuy includes dealer-focused success management, monthly optimization sessions, and U.S.-based support services designed to improve digital retailing performance and maximize dealership conversion rates. Through its integrated omnichannel approach, WebBuy helps automotive dealerships increase leads, improve appointment rates, boost financing applications, and modernize the car-buying experience for digital-first consumers.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
$1195 per rooftop
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
RAPID RTC
Founded
1996
Country
Canada
Website
rapidrtc.com
Vendor Details
Company Name
WebBuy
Founded
2015
Country
United States
Website
webbuy.com
Product Features
Auto Dealer
Accounting
No
Buy-Here-Pay-Here
No
Collections Management
No
Contact Database
No
Customer Database
No
Document Management
No
F&I Management
No
Financing Management
No
Form Printing
No
Inventory Management
No
Lease Management
No
New Car Dealer
No
New Car Lot
No
Online Inventory
No
Parts Management
No
Sales Management
No
Service Department
No
Used Car Lot
No
Website Integration
No
