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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Concentrate on the growth of your business rather than the complexities of system management. RiverRock Radix IDC offers a comprehensive suite of tools designed to ensure precise billing and enhance profitability. Allow RADIX IDC to assist you in broadening your horizons and tapping into new revenue opportunities. With us, your business can operate with confidence, enjoying complete oversight and management of your clientele. We also provide self-service options that extend the capabilities of the fundamental billing suite directly to your customers. By simplifying the intricate rating requirements, we enable you to effectively attract and maintain your customer base. In addition, we streamline your overall customer support process, significantly improving the quality of your service delivery. This consolidation of data allows you to make informed decisions based on specific, measurable KPIs, ultimately driving your business forward. Embracing these tools can transform how you operate, ensuring you stay ahead in a competitive market.

Description

enQuesta, our comprehensive and fully supported Customer Information System (CIS), offers the flexibility to be hosted and configured according to your specific needs. In addition to its modern core features, it provides optional extended functionalities that encompass a range of useful modules, interfaces, and integrations. Our approach is grounded in building trusted relationships, which is why the same friendly experts who set up your system will also be your ongoing, hands-on support team for the long haul. This ensures continuity and a deeper understanding of your unique requirements as you grow and adapt.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

RiverRock Systems

Founded

1999

Country

United States

Website

www.riverrocksystems.com/products/accountsreceivable/

Vendor Details

Company Name

Systems & Software

Country

United States

Website

ssivt.com

Product Features

Billing and Provisioning

Billing & Invoicing Yes 
Carrier Access Billing No 
Contract Management No 
Customer Accounts No 
Customizable Billing Yes 
Flexible Rate Tables Yes 
Internet Yes 
Order Management Yes 
Post-Paid Systems Yes 
Pre-Paid Systems No 
Provisioning Yes 
Rating Yes 
Self Service Portal Yes 
Service Order System Yes 
VoIP Yes 

Utility Billing

ACH Payment Processing Yes 
Account Management Yes 
Billing & Invoicing Yes 
Cable No 
Collections Management Yes 
Customer Management Yes 
Electricity No 
Meter Management No 
Metered Billing Yes 
Move In / Move Out No 
Natural Gas No 
Non-Metered Billing Yes 
Online Payment Processing Yes 
Penalty / Cut-Off Processing Yes 
Rate Management No 
Service Call Management No 
Trash No 
Water No 
Work Order Management No 

Product Features

Utility Billing

ACH Payment Processing No 
Account Management Yes 
Billing & Invoicing Yes 
Cable No 
Collections Management Yes 
Customer Management Yes 
Electricity Yes 
Meter Management No 
Metered Billing Yes 
Move In / Move Out No 
Natural Gas Yes 
Non-Metered Billing No 
Online Payment Processing No 
Penalty / Cut-Off Processing No 
Rate Management Yes 
Service Call Management No 
Trash No 
Water Yes 
Work Order Management Yes 

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