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Description

Qymatix, an AI startup, helps B2B companies turn sales data into insights that can support profitable growth. Qymatix Predictive Sales Software, which is powered by artificial intelligence, provides analytics for cross-selling and pricing in both traditional and digital channels. Qymatix Solutions GmbH has created a unique cloud technology that combines data models to enable machine learning, artificial Intelligence, and HTML5 data visualisations for ERP and CRM Systems. This advanced predictive sales software allows sales managers in business to business to perform cross-selling and churn prevention as well as pricing analytics in one click.

Description

Customer experience insights can be found in every interaction with your company. Unstructured feedback is received in all communication channels, including phone calls, chat sessions and emails. Topbox's omnichannel analysis platform allows companies to quickly identify issues that can impact sales, customer satisfaction, product costs, and customer churn. Topbox's powerful aggregation and normalization, redactions, sentiment analysis, rule based and AI-driven class models provide actionable insights for clients without the need for expensive professional services. Topbox will help you unlock the insights in your customer interactions with Topbox.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Bazaarvoice No 
Facebook No 
Five9 No 
Heymarket No 
Infor CloudSuite Business Yes 
Instagram No 
Medallia No 
Oracle Sales No 
Oreka TR No 
Qualtrics Customer Experience No 
Quiq No 
Salesforce No 
Stella Connect No 
X (Twitter) No 

Integrations

Bazaarvoice Yes 
Facebook Yes 
Five9 Yes 
Heymarket Yes 
Infor CloudSuite Business No 
Instagram Yes 
Medallia Yes 
Oracle Sales Yes 
Oreka TR Yes 
Qualtrics Customer Experience Yes 
Quiq Yes 
Salesforce Yes 
Stella Connect Yes 
X (Twitter) Yes 

Pricing Details

Ask us.
Free Trial Yes 
Free Version No 

Pricing Details

Consumption-based model, based on the number of customer interactions that are processed annually
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Qymatix Solutions GmbH

Founded

2013

Country

Germany

Website

qymatix.de/en/

Vendor Details

Company Name

Topbox, Inc.

Country

United States

Website

topbox.io

Product Features

Predictive Analytics

AI / Machine Learning Yes 
Benchmarking No 
Data Blending No 
Data Mining Yes 
Demand Forecasting Yes 
For Education No 
For Healthcare No 
Modeling & Simulation Yes 
Sentiment Analysis No 

Sales Analytics

Collaboration Tools No 
Dashboards No 
Forecasting Analytics Yes 
Ideal Customer Profile (ICP) No 
Lead Analytics No 
Pipeline Management No 
Predictive Forecasting Yes 
Predictive Lead Scoring Yes 
Sales Intelligence Reporting No 

Product Features

Customer Experience

Action Management No 
Analytics Yes 
Customer Segmentation No 
Dashboard Yes 
Feedback Management Yes 
Knowledge Management No 
Multi-Channel Collection Yes 
Sentiment Analysis Yes 
Survey Management Yes 
Text Analysis Yes 
Trend Analysis Yes 

Alternatives

Alternatives