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Description
Every journey begins with small steps, and Quriobot offers robust features that are suitable for large corporations while remaining affordable for businesses of all sizes. Understand your customers deeply, and we will assist you in crafting the perfect dialogue. Utilize our diverse templates to design Quriobots that cater to your specific requirements. Explore our intuitive drag-and-drop designer to discover the wide array of step types you can use to create engaging conversations. With our user-friendly interface, you can effortlessly tailor conversations to reflect your unique tone. You have the flexibility to either develop from the ground up or select from our pre-existing templates. Additionally, our multi-user accounts allow you to manage multiple bots simultaneously, making it easy to see which step types work best for your needs. Take advantage of a comprehensive selection of step types to pose the right questions and gather meaningful responses. These tools are not only designed to collect feedback but also to extract crucial information from your customer base, enhancing the overall interaction. With Quriobot, you can ensure that every conversation is impactful and effective.
Description
Tiledesk delivers scalable customer service to your mobile apps and your website. It is the first messaging platform that seamlessly connects applications, chatbots and humans, with its orchestration layer and built-in AI powered Bots.
It is an open source project, based on the MQTT protocol for the messaging.
Main Features:
• Live Chat Widget with full multichannel experience on Web and Mobile;
• Resolution Bot to automate customer support;
• Easy Integration with all major AI-platforms, cloud and Open source, from DialogFlow to RASA;
• Ticketing Management system perfectly integrated into the platform and into the flow of instant conversations;
• Chat Tools like typing indicator, off-line access, delivery receipts, contact list, conversation history and much more;
• Team Organization with multi-project management, SLAs setting, smart assignment of the queues, departments organization and much more;
• Seamless conversation allows to “jump” between different channels in a transparent way for end customers and agents;
• Dashboard with real time analytics;
• Knowledge base.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Mailchimp
Yes
WordPress
Yes
Zapier
Yes
Dialogflow
No
Docker
No
Easyflow
Yes
Facebook Messenger
No
GitHub
No
Google Tag Manager
No
HelpShelf
Yes
Integrations
Mailchimp
Yes
WordPress
Yes
Zapier
Yes
Dialogflow
Yes
Docker
Yes
Easyflow
No
Facebook Messenger
Yes
GitHub
Yes
Google Tag Manager
Yes
HelpShelf
No
Pricing Details
9€ per month
Free Trial
No
Free Version
Yes
Pricing Details
€25/month
There are also (both in the cloud and on-premise):
- Free forever plan ;
- Custom plan for Enterprises.
- Free forever plan ;
- Custom plan for Enterprises.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Quriobot
Founded
2016
Country
Holland
Website
quriobot.com
Vendor Details
Company Name
Tiledesk
Founded
2020
Country
Italy
Website
tiledesk.com
Product Features
Chatbot
Call to Action
No
Context and Coherence
No
Human Takeover
No
Inline Media / Videos
No
Machine Learning
No
Natural Language Processing
No
Payment Integration
No
Prediction
No
Ready-made Templates
No
Reporting / Analytics
No
Sentiment Analysis
No
Social Media Integration
No
Conversational AI
Code-free Development
No
Contextual Guidance
No
For Developers
No
Intent Recognition
No
Multi-Languages
No
Omni-Channel
No
On-Screen Chats
No
Pre-configured Bot
No
Reusable Components
No
Sentiment Analysis
No
Speech Recognition
No
Speech Synthesis
No
Virtual Assistant
No
Product Features
Chatbot
Call to Action
No
Context and Coherence
No
Human Takeover
Yes
Inline Media / Videos
No
Machine Learning
Yes
Natural Language Processing
Yes
Payment Integration
Yes
Prediction
No
Ready-made Templates
No
Reporting / Analytics
Yes
Sentiment Analysis
No
Social Media Integration
No
Conversational AI
Code-free Development
No
Contextual Guidance
No
For Developers
Yes
Intent Recognition
Yes
Multi-Languages
Yes
Omni-Channel
Yes
On-Screen Chats
No
Pre-configured Bot
Yes
Reusable Components
Yes
Sentiment Analysis
No
Speech Recognition
No
Speech Synthesis
No
Virtual Assistant
No
Live Chat
Canned Responses
Yes
Customizable Branding
Yes
Geo Targeting
Yes
Offline Form
Yes
Proactive Chat
Yes
Screen Sharing
No
Third Party Integration
Yes
Transfers / Routing
Yes
Website Visitor Tracking
No