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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Quivr is an AI-powered application built natively into Zendesk, designed to optimize customer service operations by leveraging historical ticket data and information from internal systems. By ingesting past resolved tickets, Quivr smartly suggests precise, brand-aligned responses and can automatically send them to customers, greatly accelerating support workflows. This AI-driven automation can increase support team efficiency by up to 60%, allowing agents to focus on more complex issues. Quivr ensures all replies remain consistent with your company’s tone and standards, reducing the risk of miscommunication. It also drastically shortens response times, enhancing overall customer satisfaction. With full compliance to GDPR and SOC 2, Quivr prioritizes the security and privacy of customer data. Its seamless integration within Zendesk means teams can implement the solution quickly without disrupting existing processes. Quivr is an effective tool for businesses aiming to modernize their customer support with smart automation.

Description

eesel is an AI automation platform that allows businesses to deploy intelligent AI teammates directly within the tools and systems their teams already use. The platform integrates with popular workplace applications including Zendesk, Slack, Salesforce, HubSpot, Shopify, Freshdesk, Notion, Google Drive, Intercom, and Confluence. Once connected, eesel learns from company knowledge bases, support histories, documentation, and business processes to provide context-aware assistance. Organizations can use AI agents to automate customer support, answer internal employee questions, generate content, process e-commerce inquiries, and manage operational workflows. The platform allows businesses to coach and customize agents so they follow specific communication styles, escalation procedures, and company policies. Helpdesk agents can respond to tickets and triage issues, while content-focused agents can research and draft blog posts and marketing materials. E-commerce agents assist customers with product recommendations, inventory questions, and order-related requests. By working directly within existing business applications, eesel minimizes disruption while expanding automation capabilities. The platform helps companies reduce manual workloads, improve service quality, and scale support operations more effectively.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Zendesk Yes 
Airtable No 
Asana No 
Canva No 
ChatGPT No 
Confluence No 
Figma No 
GitLab No 
Google Docs No 
Google Sheets No 
Intercom No 
Jira No 
Notion No 
OpenAI No 
Oracle Cloud Infrastructure No 
Salesforce No 
Shopify No 
Slack No 
Trello No 

Integrations

Zendesk Yes 
Airtable Yes 
Asana Yes 
Canva Yes 
ChatGPT Yes 
Confluence Yes 
Figma Yes 
GitLab Yes 
Google Docs Yes 
Google Sheets Yes 
Intercom Yes 
Jira Yes 
Notion Yes 
OpenAI Yes 
Oracle Cloud Infrastructure Yes 
Salesforce Yes 
Shopify Yes 
Slack Yes 
Trello Yes 

Pricing Details

Free
Pro: $1200/year
Free Trial No 
Free Version Yes 

Pricing Details

$100/month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Quivr

Founded

2024

Country

France

Website

www.quivr.app/

Vendor Details

Company Name

eesel.ai

Founded

2020

Country

Australia

Website

www.eesel.ai/

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