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Description

We offer a range of services including Customer Service and Online Reputation Management, Crisis Management where we assist in analyzing brand-related crises, and Competition Tracking to help brands evaluate their competitors by identifying the most and least engaging posts. Additionally, we provide Social CRM and Campaign Analysis, which includes various analytical charts to assess the brand’s performance effectively, as well as Influencer Management to pinpoint key influencers and the most valuable users within their audience. Our comprehensive approach ensures that brands not only understand their market position but also enhance their overall engagement strategies.

Description

Establishing benchmarks is essential for achieving success in the social media landscape, as it involves understanding the average performance of brands within your sector and comparing your outcomes to that standard rather than merely assessing your historical results. The process of collecting and continuously updating comprehensive competitive data to establish these benchmarks can be quite labor-intensive. However, with Rival IQ, you can seamlessly integrate competitive insights into your social media metrics through our perpetual benchmarking system. Our advanced social media analytics tools enable you to quickly identify where your rivals are directing their efforts. By incorporating competitive analysis into your social media reports, you can discover additional avenues to enhance audience engagement. Furthermore, you can reveal the strategies and focal points of your competitors by utilizing effective analysis tools that track trending topics, popular hashtags, and the most successful content in your industry. This deeper understanding of the competitive landscape will empower you to make more informed decisions and optimize your social media strategy.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

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Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$199 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

QuickMetrix

Founded

2015

Country

India

Website

quickmetrix.com

Vendor Details

Company Name

Rival IQ

Founded

2013

Country

United States

Website

www.rivaliq.com

Product Features

Reputation Management

Campaign Management No 
Gamification No 
Response Management No 
Review Generation No 
Review Monitoring No 
Sentiment Analysis No 
Social Media Metrics No 
Social Media Monitoring No 
White Label No 

Social Media Analytics Tools

Campaign Analytics No 
Competitor Monitoring No 
Customizable Reports No 
Engagement Tracking No 
Influencer Tracking No 
Multi-Channel Data Collection No 

Product Features

Content Marketing

Audience Targeting No 
Brand Management Yes 
Campaign Management Yes 
Categorization / Grouping No 
Conversion Tracking No 
Distribution Management No 
Editorial Calendar No 
Multi-Channel Publishing No 
Publish Scheduling No 
SEO Management Yes 
Social Media Management Yes 
Video Management No 

Social Media Marketing

Analytics No 
Automated Publishing No 
Contact Management No 
Content Management No 
Conversion Tracking No 
Customer Targeting No 
Keyword Filtering No 
Multi-Account Management No 
Post Scheduling Yes 

Alternatives

Alternatives