Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
QuickFeedback is a specialized software designed to enhance feedback and reviews for local service businesses, including restaurants, cafes, salons, spas, dental and medical practices, car washes, and hotels. It offers two innovative methods for gathering private feedback. The first method, QR Feedback, allows walk-in customers to scan a code and provide their input instantly, eliminating the need for a mobile application or login. The second method, Automated Feedback, sends out requests for feedback automatically after appointments, beginning with Calendly. Customers can easily rate their experience, share their thoughts in their own words, and receive a friendly AI-generated response. Each customer is then presented with the same opportunity to leave a public review across various platforms such as Google, Yelp, Tripadvisor, or any other site of your choice, ensuring equal visibility. Additionally, QuickFeedback offers a free 30-day trial with no requirement for credit card information, allowing businesses to experience its benefits firsthand without any financial commitment. This flexibility makes it an attractive option for local service providers looking to improve their customer engagement and overall reputation.
Description
SiteWatch is a point-of-sale (POS) solution for car washes that operates on the Windows platform. It is the preferred choice for more top 50 car wash chains than any other POS system and was the pioneer in offering unlimited wash plans. Capable of managing up to 64 stations at a single car wash location, it caters to the needs of various car wash operations, whether they are standalone facilities or part of a larger multi-profit center chain, and accommodates both express and full-service models. By offering unlimited monthly wash plans, businesses can ensure a steady stream of revenue, unaffected by external factors like weather that can influence customer turnout. SiteWatch equips users with essential tools to effectively establish and manage their wash plans. Additionally, it streamlines the customer experience by providing the speed and convenience that clients desire. From facilitating contactless payments to enabling online shopping, SiteWatch enhances customer satisfaction and fosters loyalty, ensuring patrons return for additional services. Moreover, its adaptability makes it a robust solution for different business models in the car wash industry.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
$29/month
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
QuickFeedback
Country
United States
Website
www.quickfeedback.ai
Vendor Details
Company Name
DRB
Country
United States
Website
drb.com/tunnel_solutions/point-of-sale/sitewatch
Product Features
Customer Feedback
Alerts / Notifications
No
Behavior Analytics
No
Bug Reports
No
Community Feedback Tools
No
Live Chat
No
Negative Feedback Management
No
Net Promoter Score (NPS)
No
Screenshot / Screen Capture
No
Surveys
No
User Testing Tools
No
Video Feedback
No
Visual Feedback Tools
No
Voice of the Customer (VoC)
No
Website Feedback
No