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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

QuickFeedback is a specialized software designed to enhance feedback and reviews for local service businesses, including restaurants, cafes, salons, spas, dental and medical practices, car washes, and hotels. It offers two innovative methods for gathering private feedback. The first method, QR Feedback, allows walk-in customers to scan a code and provide their input instantly, eliminating the need for a mobile application or login. The second method, Automated Feedback, sends out requests for feedback automatically after appointments, beginning with Calendly. Customers can easily rate their experience, share their thoughts in their own words, and receive a friendly AI-generated response. Each customer is then presented with the same opportunity to leave a public review across various platforms such as Google, Yelp, Tripadvisor, or any other site of your choice, ensuring equal visibility. Additionally, QuickFeedback offers a free 30-day trial with no requirement for credit card information, allowing businesses to experience its benefits firsthand without any financial commitment. This flexibility makes it an attractive option for local service providers looking to improve their customer engagement and overall reputation.

Description

SiteWatch is a point-of-sale (POS) solution for car washes that operates on the Windows platform. It is the preferred choice for more top 50 car wash chains than any other POS system and was the pioneer in offering unlimited wash plans. Capable of managing up to 64 stations at a single car wash location, it caters to the needs of various car wash operations, whether they are standalone facilities or part of a larger multi-profit center chain, and accommodates both express and full-service models. By offering unlimited monthly wash plans, businesses can ensure a steady stream of revenue, unaffected by external factors like weather that can influence customer turnout. SiteWatch equips users with essential tools to effectively establish and manage their wash plans. Additionally, it streamlines the customer experience by providing the speed and convenience that clients desire. From facilitating contactless payments to enabling online shopping, SiteWatch enhances customer satisfaction and fosters loyalty, ensuring patrons return for additional services. Moreover, its adaptability makes it a robust solution for different business models in the car wash industry.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$29/month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

QuickFeedback

Country

United States

Website

www.quickfeedback.ai

Vendor Details

Company Name

DRB

Country

United States

Website

drb.com/tunnel_solutions/point-of-sale/sitewatch

Product Features

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys No 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

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