Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Are your clients often displeased by the long waits they experience in lines? Is the volume of complaints regarding extended queues becoming too much to handle? Would you like to boost your profits while also enhancing customer satisfaction? Unfortunately, long lines and wait times have become commonplace, but Queue Mobile offers a solution that liberates customers from the hassle of standing in line. The groundbreaking technology of Queue Mobile merges the convenience and affordability of the internet with the efficiency of SMS messaging to establish a virtual queuing system. Queue Mobile™ serves as a versatile customer flow management solution that can be tailored to fit both small and large businesses aiming to improve service satisfaction. Its innovative system does not necessitate any specialized hardware or software, making it incredibly accessible. All that is required is a PC, tablet, or smartphone with internet connectivity to utilize this cloud-based SAS solution. By implementing Queue Mobile, organizations can streamline their operations and create a more enjoyable experience for their customers.
Description
The advent of the Internet has made not only data more accessible, but it has also transformed the business landscape into a truly global arena, altering the expectations surrounding employee mobility. Today, selecting a CRM system that lacks mobile capabilities can hinder growth opportunities. Wice CRM is specifically designed with mobility in mind, allowing users to access their complete CRM system from virtually anywhere as long as they have an Internet connection. Whether on a PC or a laptop, all that is required is a web browser to get started. This feature is particularly beneficial for field personnel, as mobile access is also assured through smartphones or tablet devices running iOS or Android. Authorized users can effortlessly retrieve contact details and appointments from their devices, and phone numbers can be dialed directly from the contact list. For iPhone users, the Wice app, packed with smart functionalities, can be downloaded for free from the Apple AppStore, enhancing the overall user experience. Moreover, this level of accessibility ensures that teams remain connected and informed, regardless of their physical location.
API Access
Has API
No
API Access
Has API
No
Integrations
FlowMate
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Fulcrum Design
Country
United States
Website
www.queuemobile.com
Vendor Details
Company Name
Wice CRM
Country
Germany
Website
wice.de/en/wice-crm/
Product Features
Patient Management
Admissions Management
No
Bed Management
No
Discharge Management
No
Historical Reporting
No
Patient Flow Management
No
Patient Location Tracking
No
Patient Monitoring
No
Real Time Reporting
No
Waiting Time Tracking
No
Queue Management
Appointment Scheduling
No
Calendar
No
Communication Tools
No
Contactless
No
Customer Surveys
No
Dashboard
No
For Banks
No
For Government
No
For Healthcare
No
For Restaurants
No
For Retail
No
SMS Marketing
No
Supports Multiple Counters
No
Virtual Queue
No
Product Features
CRM
Calendar/Reminder System
Yes
Call Logging
No
Document Storage
Yes
Email Marketing
Yes
Internal Chat Integration
Yes
Lead Scoring
Yes
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
Yes
Social Media Integration
No
Task Management
No
Territory Management
No