Average Ratings 11 Ratings

Total
ease
features
design
support

Average Ratings 1 Rating

Total
ease
features
design
support

Description

QuestionPro is a leader in the online survey software space, approved by over 96% of reviewers online. This software helps you create, send, and analyze online surveys, forms, quizzes, and polls. Additional features let you further customize your survey experience and conduct advanced analyses. And for the times when you need a hand, QuestionPro is always available to help with industry leading 24 X 7 LiveChat for all users. QuestionPro contains 4 product editions - Essentials (the free forever version), Advanced (for single users), Team (for collaboration), and Research (with all premium features). Additional QuestionPro products exist as well for CX, Workforce, and more. Our survey tool contains hundreds of off-the-shelf surveys for you, plus 38+ question types to help you create the perfect questionnaire. After creation, you can then distribute the survey through numerous channels and methods to respondents, such as email, integrated pop-ups, SMS, and social sharing. With over 10 million users across 100 countries, QuestionPro is the survey partner of choice for Fortune 100 companies, academic institutions, small businesses, and individual researchers for 17+ years running.

Description

Craft stunning and engaging surveys for social media that facilitate easy participation, offering collaborative workspaces and access for multiple users, making it an ideal tool for client interactions and a centralized hub for qualitative insights. You can design a wide array of surveys featuring over ten different question types and more, ensuring versatility for various needs. With the agency plan specifically designed for teams and organizations, you gain unlimited workspaces, users, surveys, questions, responses, and conditional logic, along with the option to personalize them to match your brand identity. Twtpoll has garnered a global user base, enabling millions to create quick and enjoyable polls on Twitter alongside robust online surveys. Recognizing the rise of chatbots, we have integrated this technology to enhance the survey experience, making it feel seamless for users—many reported it didn't even feel like they were completing a survey. Initially developed for quick inquiries on Twitter, Twtpoll has evolved into a comprehensive survey tool that operates independently from the social media platform, showcasing its adaptability and extensive functionality. This evolution allows for even greater creativity and engagement in gathering feedback.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

X (Twitter) Yes 
Alterna CX Yes 
Dimension Labs Yes 
Dropbox Yes 
Facebook Yes 
Google Analytics Yes 
Google Docs Yes 
Google Sheets Yes 
HubSpot CRM Yes 
HubSpot Marketing Hub Yes 
KonnectzIT Yes 
LinkedIn Yes 
Microsoft Dynamics 365 Yes 
Salesforce Yes 
Stackreaction Yes 
Tableau Yes 
TryMyUI Yes 
VizualSurvey Yes 
Wufoo Yes 
Zapier Yes 

Integrations

X (Twitter) Yes 
Alterna CX No 
Dimension Labs No 
Dropbox No 
Facebook No 
Google Analytics No 
Google Docs No 
Google Sheets No 
HubSpot CRM No 
HubSpot Marketing Hub No 
KonnectzIT No 
LinkedIn No 
Microsoft Dynamics 365 No 
Salesforce No 
Stackreaction No 
Tableau No 
TryMyUI No 
VizualSurvey No 
Wufoo No 
Zapier No 

Pricing Details

$99/month for 1 year
Essentials (Free Edition) – Free forever, ideal for individual users or small teams starting with surveys and basic research.

Advanced Edition – $99/month, 1-year term; includes AI-powered survey creation, advanced logic, and analytics for survey and research use cases.

Team Edition – $83 per user/month, for 5 users or more; designed for small to medium teams across Surveys, Research, EX, and CX, including collaboration tools and integrations.

Research Edition – Contact Vendor; tailored for large enterprises needing deep research capabilities, advanced analytics, and AI-powered insights.

Employee Experience Edition – Contact Vendor; includes engagement surveys, pulse surveys, sentiment analysis, and EX dashboards for HR teams.

Customer Experience Edition – Contact Vendor; features VoC surveys, journey mapping, NPS tracking, and CX dashboards for customer insights teams.
Free Trial Yes 
Free Version Yes 

Pricing Details

$19 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

QuestionPro

Founded

2005

Country

United States

Website

www.questionpro.com

Vendor Details

Company Name

Twtpoll

Country

Canada

Website

www.twtpoll.com

Product Features

Customer Experience

Action Management No 
Analytics Yes 
Customer Segmentation No 
Dashboard Yes 
Feedback Management Yes 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis Yes 
Survey Management Yes 
Text Analysis Yes 
Trend Analysis Yes 

Employee Engagement

Benchmarking No 
Cultural Alignment No 
Employee Awards No 
Employee Guides No 
Employee Recognition No 
Feedback Management Yes 
Goal Management No 
Health & Wellness Programs No 
Performance Management Yes 
Pulse Surveys Yes 

Market Research

Benchmarking Yes 
Compensation Management No 
Data Management Yes 
Email / Online Yes 
Face-to-Face No 
Panel Management Yes 
Paper-Based Yes 
Phone-Based No 
Sample Management Yes 
Statistical Analysis Yes 
Survey Management Yes 

SMS Survey

Alerts / Notifications No 
Analytics / Reporting No 
Audience Targeting No 
Campaign Management No 
Contact Management No 
Customizable Templates No 
Keyword Tracking No 
MMS No 
Mass Texting No 
Message Personalization No 
Scheduled Messaging No 
Survey Builder No 
Template Management No 

Survey

Custom Survey URLs Yes 
Data Analysis Tools Yes 
Email Marketing Yes 
Mobile Survey Yes 
Offline Response Collection Yes 
Paper Survey Yes 
Question Branching Yes 
Question Library Yes 
Site Intercept Survey Yes 
Skip Logic Yes 
Supports Audio / Images / Video Yes 

Product Features

Survey

Custom Survey URLs No 
Data Analysis Tools No 
Email Marketing No 
Mobile Survey No 
Offline Response Collection No 
Paper Survey No 
Question Branching No 
Question Library No 
Site Intercept Survey No 
Skip Logic No 
Supports Audio / Images / Video No 

Alternatives

Alternatives

ZipSurvey Reviews

ZipSurvey

Reliant
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SurveyOL

SurveyOL.com