Average Ratings 2 Ratings
Average Ratings 26 Ratings
Description
KACE is an endpoint management solution that offers a single point of control for managing IT systems across the entire organization. From initial deployment to ongoing maintenance, KACE is designed to fulfill all endpoint security and deployment needs—helping businesses quickly deploy, monitor, and manage their devices using a unified inventory database. KACE improves device security with on-demand hardware and software discovery, patch management, compliance reporting, and real-time monitoring of mobile endpoints.
KACE is a Unified Endpoint Management solution that offers a single point of control for managing IT systems across the entire organization, inside or outside your network. This comprehensive solution takes the stress out of keeping devices secure and compliant so you can do more.
Unified Endpoint Management by KACE.
Where Next Meets Now.
Description
Vivantio has been recognized as one of the best customer service management software platforms on the market. We provide a SaaS service management product that serves multiple customer service areas including customer support ticketing, help desk, service desk, IT service management, asset management, and enterprise service management, all backed by proven industry frameworks, such as ITIL.
Vivantio provides flexible licensing options to meet the business requirements of the world's fastest growing organizations.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
Microsoft 365
Yes
Azure Monitor
No
BambooHR
No
Datadog
No
Gemini 1.5 Flash
No
Gemini 1.5 Pro
No
HubSpot CRM
No
HubSpot Customer Platform
No
Microsoft Defender Antivirus
No
Microsoft Dynamics 365
No
Integrations
Microsoft 365
Yes
Azure Monitor
Yes
BambooHR
Yes
Datadog
Yes
Gemini 1.5 Flash
Yes
Gemini 1.5 Pro
Yes
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Microsoft Defender Antivirus
Yes
Microsoft Dynamics 365
Yes
Pricing Details
As low as $3/mo/device
Please contact Quest sales for additional pricing details and options.
Free Trial
Yes
Free Version
Yes
Pricing Details
$59.00/month/user
Price includes:
-Every Vivantio feature
-Choice of data centers
-In-house Professional Services
-Customer Success Manager
-Vivantio US & UK Telephone, Email and Self Service Support
The Vivantio Platform provides multiple licensing options to allow you to maximize your investment and keep your whole service team connected: Named License, Concurrent License, Mixed License, License Pools.
-Every Vivantio feature
-Choice of data centers
-In-house Professional Services
-Customer Success Manager
-Vivantio US & UK Telephone, Email and Self Service Support
The Vivantio Platform provides multiple licensing options to allow you to maximize your investment and keep your whole service team connected: Named License, Concurrent License, Mixed License, License Pools.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
Yes
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Quest Software
Founded
2001
Country
United States
Website
www.quest.com/kace/
Vendor Details
Company Name
Vivantio
Founded
2003
Country
United States
Website
www.vivantio.com/
Product Features
Change Management
Approval Workflow
Yes
Audit Trail
Yes
Automated Notifications
No
Change Calendar
No
Change Planning
Yes
Compliance Management
No
Prioritization
Yes
Release Management
Yes
Task Management
Yes
Tracking & Reporting
No
Training Management
Yes
Disk Imaging
Backup Scheduling
No
Bare-Metal Restore
Yes
Compression
Yes
Differential Backup
No
Disk Cloning
Yes
Encryption
Yes
Image Deployment
Yes
Incremental Backup
No
Web Access / Restoration
Yes
Endpoint Protection
Activity Log
Yes
Antivirus
No
Application Security
Yes
Behavioral Analytics
No
Device Management
Yes
Encryption
No
Signature Matching
No
Web Threat Management
No
Whitelisting / Blacklisting
Yes
Help Desk
Alerts / Escalation
Yes
Automated Routing
Yes
Community Forums
Yes
Customizable Branding
Yes
Document Storage
Yes
Email Integration
Yes
IT Asset Management
Yes
Incident Management
Yes
Interaction Tracking
Yes
Knowledge Base
Yes
Known Issue Management
Yes
Live Chat
No
Multi-Channel Communication
Yes
Multiple Brands / Products
Yes
Network Monitoring
Yes
Real-time Chat
Yes
Self Service Portal
Yes
Service Level Agreement (SLA) Management
Yes
Ticket Management
Yes
IoT
Application Development
No
Big Data Analytics
No
Configuration Management
No
Connectivity Management
No
Data Collection
Yes
Data Management
Yes
Device Management
No
Performance Management
No
Prototyping
No
Visualization
No
IT Asset Management
Asset Tracking
Yes
Audit Management
Yes
Compliance Management
Yes
Configuration Management
Yes
Contract/License Management
Yes
Cost Tracking
Yes
Depreciation Management
Yes
IT Service Management
Yes
Inventory Management
Yes
Maintenance Management
Yes
Procurement Management
Yes
Requisition Management
Yes
Supplier Management
No
IT Management
Capacity Monitoring
Yes
Compliance Management
Yes
Event Logs
No
Hardware Inventory
Yes
IT Budgeting
Yes
License Management
Yes
Patch Management
Yes
Remote Access
No
Scheduling
No
Software Inventory
Yes
User Activity Monitoring
No
IT Security
Anti Spam
No
Anti Virus
No
Email Attachment Protection
No
Event Tracking
Yes
IP Protection
No
Internet Usage Monitoring
No
Intrusion Detection System
No
Spyware Removal
No
Two-Factor Authentication
Yes
Vulnerability Scanning
Yes
Web Threat Management
No
Web Traffic Reporting
No
IT Service
Contract Management
Yes
IT Asset Management
Yes
Incident Management
Yes
Knowledge Management
Yes
Release Management
Yes
Self Service Portal
Yes
Service Catalog
Yes
Service Reporting
Yes
Ticket Management
Yes
ITSM
Asset Tracking
Yes
Availability Management
No
Change Management
Yes
Configuration Management
No
Contract/License Management
Yes
Dashboard
Yes
Incident Management
Yes
Problem Management
Yes
Project Management
Yes
Release & Deployment Management
No
Self Service Portal
Yes
License Management
Automatic SKU Recognition
Yes
Central LM Server
Yes
Copy Protection
Yes
History Tracking
Yes
Node Management
Yes
Online Activation
No
Portable License
Yes
Sarbanes-Oxley Compliance
Yes
Timing Rights
No
Trial License
Yes
Mobile Device Management (MDM)
Automatic Device Recognition
Yes
Data Management
No
Deployment Management
Yes
Inventory Management
Yes
Maintenance Utilities
Yes
Procurement Management
No
Remote Update / Installation
Yes
Software Management
Yes
Synchronization Management
No
Wireless Network Support
No
Patch Management
Alerts/Notifications
Yes
Automatic Approval
Yes
Automatic Patch Deployment
Yes
Automatic Scans
Yes
Compliance Management
Yes
Custom Patches
Yes
Dashboard
Yes
Network Wide Management
Yes
Patch Prioritization
Yes
Patch Testing
Yes
Remote Access/Control
Yes
Vulnerability Scanning
Yes
Reporting
Customizable Dashboard
Yes
Data Source Connectors
Yes
Drag & Drop
Yes
Drill Down
Yes
Email Reports
No
Financial Reports
No
Forecasting
No
Marketing Reports
No
OLAP
No
Report Export
Yes
Sales Reports
No
Scheduled / Automated Reports
Yes
System Monitoring
Alerts / Notifications
Yes
Antivirus Management
No
Data Backup / Recovery
No
Device Monitoring
Yes
Inventory Management
No
Patch Management
Yes
Policy-based Automation
Yes
Remote Monitoring
Yes
Reporting / Analytics
Yes
Risk Analysis
Yes
Server Monitoring
Yes
Service Configuration Management
Yes
Product Features
Asset Tracking
Activity Tracking
Yes
Audit Trails
Yes
Barcoding / RFID
No
Checkout / Check-In
Yes
Depreciation Tracking
No
Disposal Tracking
Yes
Inventory Management
Yes
Location Tracking
Yes
QR Codes
No
Reservations
No
Service History
No
Change Management
Approval Workflow
Yes
Audit Trail
Yes
Automated Notifications
No
Change Calendar
Yes
Change Planning
Yes
Compliance Management
Yes
Prioritization
Yes
Release Management
Yes
Task Management
Yes
Tracking & Reporting
No
Training Management
No
CMDB
Change Management
Yes
Configuration Management
Yes
Data Visualization
Yes
Device Auto Discovery
Yes
IT Asset Management
Yes
Impact Management
Yes
License Management
Yes
Performance Management
No
Relationship Mapping
Yes
Complaint Management
Case Management
Yes
Complaint Classification
Yes
Corrective Actions (CAPA)
No
Customer Complaint Tracking
Yes
Feedback Management
Yes
Forms Management
Yes
Issue Tracking
Yes
Quality Assurance Management
No
Routing
Yes
Self Service Portal
Yes
Social Media Monitoring
No
Survey Management
Yes
Customer Service
Alerts / Escalation
Yes
Appointment Management
No
Call Center Management
Yes
Email Management
Yes
Knowledge Base
Yes
Live Chat
Yes
Performance Metrics
Yes
Queue Management
Yes
Self Service Portal
Yes
Social Media Integration
Yes
Surveys & Feedback
Yes
Virtual Assistant
No
Workflow Management
Yes
Help Desk
Alerts / Escalation
Yes
Automated Routing
Yes
Community Forums
No
Customizable Branding
Yes
Document Storage
Yes
Email Integration
Yes
IT Asset Management
Yes
Incident Management
Yes
Interaction Tracking
Yes
Knowledge Base
Yes
Known Issue Management
Yes
Live Chat
Yes
Multi-Channel Communication
Yes
Multiple Brands / Products
Yes
Network Monitoring
No
Real-time Chat
Yes
Self Service Portal
Yes
Service Level Agreement (SLA) Management
Yes
Ticket Management
Yes
Incident Management
Audit Trail
Yes
Corrective Actions (CAPA)
Yes
Disaster Recovery
No
IT Incident Management
Yes
Incident Reporting
Yes
OSHA Compliance
No
Root-Cause Diagnosis
Yes
Safety Management
No
Task Management
Yes
Ticket Management
Yes
Issue Tracking
Assignment Management
Yes
Dashboard
Yes
Escalation Management
Yes
Issue Auditing
Yes
Issue Scheduling
Yes
Knowledge Base
Yes
Project Management
Yes
Recurring Issues
Yes
Scheduling
Yes
Task Management
Yes
IT Asset Management
Asset Tracking
Yes
Audit Management
Yes
Compliance Management
Yes
Configuration Management
Yes
Contract/License Management
Yes
Cost Tracking
No
Depreciation Management
No
IT Service Management
Yes
Inventory Management
Yes
Maintenance Management
Yes
Procurement Management
No
Requisition Management
No
Supplier Management
Yes
IT Management
Capacity Monitoring
Yes
Compliance Management
Yes
Event Logs
Yes
Hardware Inventory
Yes
IT Budgeting
No
License Management
No
Patch Management
No
Remote Access
No
Scheduling
Yes
Software Inventory
Yes
User Activity Monitoring
No
IT Service
Contract Management
Yes
IT Asset Management
Yes
Incident Management
Yes
Knowledge Management
Yes
Release Management
Yes
Self Service Portal
Yes
Service Catalog
Yes
Service Reporting
Yes
Ticket Management
Yes
ITSM
Asset Tracking
Yes
Availability Management
Yes
Change Management
Yes
Configuration Management
Yes
Contract/License Management
Yes
Dashboard
Yes
Incident Management
Yes
Problem Management
Yes
Project Management
Yes
Release & Deployment Management
Yes
Self Service Portal
Yes
Knowledge Management
Artificial Intelligence (AI)
Yes
Cataloging / Categorization
Yes
Collaboration
No
Content Management
Yes
Decision Tree
Yes
Discussion Boards
No
Full Text Search
Yes
Knowledge Base Management
Yes
Self Service Portal
Yes
Service Desk
CMDB
Yes
Change Management
Yes
IT Asset Management
Yes
Incident Management
Yes
Knowledge Base
Yes
Mobile Access
Yes
Procurement Management
No
Remote Control
Yes
SLA Management
Yes
Self Service Portal
Yes