Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Quest Identity Recovery, previously called On Demand Recovery, is a SaaS-based backup and recovery solution for protecting Microsoft Entra ID, Active Directory, and Microsoft 365 identity environments. It is designed to extend an organization's on-premises Active Directory recovery strategy into cloud and hybrid identity infrastructure. Identity Recovery backs up Entra ID users, groups, attributes, policies, and other identity information, including objects and attributes that exist only in the cloud. Protected information can include roles, licenses, MFA data, group memberships, application attributes, users, applications, and devices. Difference reporting compares backups against live Active Directory and Entra ID environments to help administrators identify unwanted modifications, deletions, and other potentially harmful changes. Administrators can search for modified or deleted identity objects and selectively restore individual users, attributes, or cloud-only items rather than performing an unnecessarily broad recovery. Bulk recovery capabilities allow multiple Active Directory, Entra ID, and Microsoft 365 objects to be restored simultaneously without requiring PowerShell. The platform provides a centralized hybrid recovery dashboard that integrates with Quest Recovery Manager for Active Directory to coordinate recovery across on-premises and cloud directories. These capabilities can help organizations restore access following accidental deletions, malicious changes, identity incidents, and cloud disruptions while reducing downtime and user impact.

Description

For more than 17 years, SurferQuest™ has been dedicated to ensuring customer satisfaction while delivering effective technological solutions tailored specifically for the hospitality sector. As the sole WBENC-certified company that provides business center solutions to this industry, SurferQuest enables you to make the most of your diversity investments. Since its inception in 1999, Global Software Applications has emerged as a prominent software development firm, focusing on self-service applications designed for the hospitality industry. Initially starting with SurferQuest's public computer software, GSA has gained widespread acclaim for offering secure business center solutions to numerous prestigious four and five-star resorts and casinos across the globe. Over the years, Global Software Applications has established itself as a leading and trustworthy provider of custom software development services. By merging extensive programming expertise with a strong commitment to customer support, GSA consistently delivers exceptional applications tailored to meet individual client needs. Their innovative solutions continue to enhance operational efficiency and guest experiences in the hospitality industry.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Microsoft Entra ID Yes 
Microsoft Office 2021 Yes 
PowerShell Yes 

Integrations

Microsoft Entra ID No 
Microsoft Office 2021 No 
PowerShell No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Quest Software

Founded

1987

Country

United States

Website

www.quest.com/products/identity-recovery/entra-id-recovery

Vendor Details

Company Name

Global Software Applications

Founded

2001

Country

United States

Website

www.surferquest.com

Product Features

Product Features

Kiosk

Activity Reservations Yes 
Digital Signature Yes 
License Management No 
Onsite Printing Yes 
Remote Access Yes 
Secure Browsing Yes 
Ticket / Order Fulfillment Yes 
Touch Screen Yes 
Usage Reporting Yes 
Virtual Keyboard Yes 
Wireless Internet Access Yes 

Alternatives

Surfer Reviews

Surfer

Golden Software
Quest Identity Defense Reviews

Quest Identity Defense

Quest Software
Surfer Reviews

Surfer

Surfer SEO